Customer Care Specialist

3 weeks ago


Lehi, United States Serenity Healthcare Full time
Job DescriptionJob Description

Customer Care Specialist  
Onsite – Lehi, UT
 
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist for our Lehi, UT office. Your primary responsibility will be helping patients heal using TMS treatment.   
 
Trigger Warning: 
Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.  
 
Benefits  

  • Accelerated healthcare career growth – rapid advancement opportunities    

  • Insurance benefits (Medical, Dental, Vision) and 401K   

  • 20 days off annually (10 PTO days and 10 Holidays)   

  • Employee access to Serenity’s treatment options 

Responsibilities   

  • Be the face of Serenity Healthcare 

  • One on one coaching and commitment to patients during treatment 

  • Graduate Serenity’s paid TMS training program 

  • Own outcomes of patient treatment 

Qualifications  

  • High School Diploma/ GED.    

  • Strong customer service mindset.   

  • Three years’ work experience in customer service required  

  • Excellent verbal and written communication, and basic math skills.    

  • Well-versed in de-escalation skills and ability to connect with individuals.  

About  
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.  
 
Learn More About Us  

  • About Serenity Healthcare  

  • Serenity’s Provided Services  

  • Meet our Patients  

Powered by JazzHR

zEXp13Y82R



  • Lehi, United States Serenity Healthcare, LLC Full time

    Customer Care Specialist Onsite - Lehi, UT Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist for our...


  • Lehi, United States Serenity Healthcare, LLC Full time

    Customer Care Specialist Onsite - Lehi, UT Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist for our...


  • Lehi, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionCustomer Care Specialist  Onsite – Lehi, UT Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are...

  • Customer Care

    2 months ago


    Lehi, United States Thefairstream Full time

    **Purple** **Customer Care (see full list)** Customer Support Full-time **Lehi, UT** Posted on Aug 25, 2021 Quality Supervisor JR100816 | McDonough, GA Customer Care Content Specialist JR100744 | Lehi, UT - HQ Customer Care Specialist JR100698 | Lehi, UT - HQ Inside Sales Representative JR100119 | Lehi, UT - HQ Specialist, QA & Customer Experience JR100639 |...


  • Lehi, United States The Baby Cubby Full time

    **Customer Service Specialist** Customer Success Lehi, Utah Compensation **$14-15/hour DOE** Were looking for a driven, self-sufficient, motivated, and organized Customer Service Specialist. At The Baby Cubby, we are focused on helping parents and enriching the lives of families. We lift others up. We celebrate motherhood and families. As a team, we have...


  • Lehi, United States JobNimbus Full time

    We are obsessed with the hero's journey at JobNimbus. Every person has a hero's journey. Hermione Granger, James T. Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU! This is our "call to adventure" to come check out JobNimbus. What do you have to lose? You might make a few new friends, learn about a sick new company doing some amazing things, and...


  • Lehi, United States JobNimbus Full time

    Job DescriptionJob DescriptionWe are obsessed with the hero's journey at JobNimbus.  Every person has a hero's journey.  Hermione Granger, James T. Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU!  This is our “call to adventure” to come check out JobNimbus.  What do you have to lose?  You might make a few new friends, learn...


  • Lehi, United States Trove Brands, LLC Full time

    Every role at Trove Brands is critical to our successful functioning as a whole. Your specific responsibilities as a part of Team Trove will include:Work with customers across multiple communication channels Review and enhance Connection content Coor Customer Service Specialist, Customer Service, Customer Experience, Specialist, Manufacturing, Retail


  • Lehi, United States Route App, Inc. Full time

    ** Customer Experience Specialist** ** Lehi, Utah, United States** **Route** Route is helping people discover and celebrate the world's brands through a completely reimagined e-commerce marketplace that directly connects and empowers both consumers and brands. Routes unique platform takes a holistic approach to online shopping, rethinking the consumer...


  • Lehi, United States Neighbor Full time

    At Neighbor, our vision is to bring communities together by solving our neighbors’ biggest challenges. We’re building the largest hyperlocal marketplace the world has seen. We’ve raised over $65 million from top-tier investors such as Andreessen Horowitz and the creators of DoorDash, Airbnb, and Uber. Our marketplace is already flourishing in all 50...

  • Client Care Specialist

    2 months ago


    Lehi, United States Serenity Healthcare, LLC Full time

    PCC (Client Care Specialist)Customer Care - Lehi, UT - Full Time Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. We are seeking a Client Care Specialist for our Lehi, UT office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments. But...


  • Lehi, United States Serenity Healthcare, LLC Full time

    PCC (Client Care Specialist) Customer Care - Lehi, UT - Full Time Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. We are seeking a Client Care Specialist for our Lehi, UT office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments. But...


  • Lehi, Utah, United States Serenity Healthcare Full time

    Job OpportunityAbout Serenity HealthcareSerenity Healthcare is a leading provider of innovative healthcare solutions, utilizing cutting-edge medical devices to deliver long-term success for patients. Our team is dedicated to helping individuals take back control of their lives with a revolutionary approach to healthcare.Job SummaryWe are seeking a highly...

  • Client Care Specialist

    2 months ago


    Lehi, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionPCC (Client Care Specialist)Customer Care – Lehi, UT – Full Time Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. We are seeking a Client Care Specialist for our Lehi, UT office. Your primary responsibility will be taking inbound calls and connecting our...


  • Lehi, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionPCC (Client Care Specialist)Customer Care – Lehi, UT – Full Time Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. We are seeking a Client Care Specialist for our Lehi, UT office. Your primary responsibility will be taking inbound calls and connecting our...


  • Lehi, Utah, United States Insurance Services Office Full time

    Job SummaryWe are seeking a highly skilled Customer Support Specialist III to join our team at Insurance Services Office. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and accurate support to clients via phone and chatManage...


  • Lehi, United States Native Seed Full time

    Description: Company Background:NativeSeed Group is a collection of native seed companies across multiple locations in CA, OR, WA, UT, MT, NV, CO, KS, NE and AZ.For over three decades, NativeSeed Group has been recognized as the leading supplier of native seed and erosion control products in North America, serving a diverse range of customers including...


  • Lehi, Utah, United States Serenity Healthcare Full time

    Job Opportunity at Serenity HealthcareJob Title: Customer Care SpecialistJob Summary:Serenity Healthcare is seeking a highly skilled and compassionate Customer Care Specialist to join our team. As a Customer Care Specialist, you will play a vital role in helping patients heal using our innovative TMS treatment approach.Key Responsibilities:Provide...


  • Lehi, Utah, United States Xyngular Full time

    Position OverviewSpanish-Speaking Customer Support SpecialistAbout UsXyngular is a Utah-based organization dedicated to health and wellness solutions, particularly in weight management. Known for fostering a supportive workplace and prioritizing employee well-being, Xyngular emphasizes the importance of strong interpersonal relationships and a thriving work...


  • Lehi, Utah, United States Avetta Full time

    About Avetta:Avetta's innovative SaaS platform connects leading organizations with qualified suppliers, contractors, and vendors, providing unparalleled visibility through cloud-based technology and human insights. Our solutions promote sustainable growth for businesses and their supply chains, serving over 85,000 active customers across more than 100...