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Maintenance Tech/Houseman
3 months ago
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable part-time Maintenance Tech/Houseman for the Fairfield Inn & Suites Minneapolis North/Blaine in Blaine, MN.
Job Purpose:
The Maintenance Tech/Houseman is responsible for assisting the Chief Engineer in maintaining the overall operation of the maintenance department, and the appearance and working order of the hotel. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us
- Ensure customer satisfaction at all times, modeling and adhering to the Guest Service Standards
- Ensure compliance with all company, state, local and federal policies/guidelines pertaining to the maintenance of a clean, safe environment for associates, guests and vendors.
- Ensure maintenance request orders are handled in a prompt and courteous manner including logging and follow up.
- Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
- Assists front desk in completing guest room requests.
- Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.
- Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
- Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
- Communicate with Assistant General Manager, OM and/or General Manager on a regular basis regarding the specific and overall condition of the building structure(s), related systems.
- Adheres to all work rules, procedures and policies established by the company.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
This job requires the ability to perform the following:
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Requires good communication skills, both verbal and written.
- Must possess basic computational ability.
- Must possess basic computer skills.
- Preferred knowledge of plumbing and electrical systems, maintenance of records of power, water and fuel consumption.
- Other:
- Being passionate about people and service.
- Strong communication skills are essential when interacting with guests and employees.
- Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
- Problem-solving, reasoning, motivating, and training abilities are often used.
- Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- Employee assistance program
- Employee discount
- Flexible schedule
- Referral program
