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Opening for Sr Network Engineer/Lead
2 months ago
Role: Sr Network Engineer/Lead
Location: Glendale, AZ - Onsite
Duration: Full Time
Job Description:
ROLE SUMMARY AND RESPONSIBILITIES
- This individual will provide on-going day to day support for global data network. This role will serve as level 2 and level 3 support for all network & Telecom related support tasks and troubleshooting.
ROLE RESPONSIBILITIES
- Design, develop and deploy Cisco LAN/WAN and Nexus network infrastructure
- Working knowledge on IP telephony system.
- Responsible for 3rd level troubleshooting for all LAN/WAN and IP telephony issues
- Responsible for maintenance of all monitoring and reporting systems
- Produce and maintain documentation related to all systems developed/deployed
- Perform on-call duty for non-business hours support as per shift assignments
- Perform administrative tasks pertaining to time entry and status reporting
- Configure and install various network devices and services (e.g., routers, switches, firewalls-Fortinet, load balancers- NetScaler, VPN, QoS, IP telephony)
- Configure and install wireless network and related task
- Perform network & IP Telephony maintenance and system upgrades including service packs, patches, hot fixes and security configurations
- Monitor performance and ensure system availability and reliability
- Monitor system resource utilization, trending, and capacity planning
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
- Select and implement security tools, policies, and procedures in conjunction with the company's security team
- Liaise with vendors and other IT personnel for problem resolution
- Excellent communication and presentation skills.
- Able to communicate with the customer and be able to present solutions to peers
- Conduct technical trainings to internal resources
- Work with offshore engineers for remote support
- Provide required hand and feet support if required from base location
REQUIRED TECHNICAL QUALIFICATIONS (in order of level of need):
- Excellent network troubleshooting skills. Must be able to quickly identify and resolve network related issues in smallest possible time.
- Excellent communication skills. Must be able to clearly interact with the customer, understand the requirements and communicate with the off-shore team. Must be able to participate and represent the team in change and incident management meetings.
- Experience with IP telephony and Nexus Silver Peak preferred
- Troubleshoot layer 2 and layer 3 loops, routing protocol
- Troubleshoot asymmetric routing & STP loop issues
- Implementation of operational changes & coordination with project team for project related changes.
- Configuring/troubleshooting Cisco ASA, IPS would be advantage
- Configuring/troubleshooting Cisco ISE
- Configuring/troubleshooting wireless Cisco WLC preferred
- Configuring/troubleshooting routing protocols EIGRP, OSPF, BGP
- Configuring/troubleshooting LAN switching VLAN, VTP, STP, EtherChannel
- Configuring/troubleshooting quality of service
- Configuring/troubleshooting TCP/IP protocol suite
- Cisco Catalyst & Nexus 9K/7K series of switches
- Configuring/troubleshooting Cisco IOS, NX-OS software
- Configuring/troubleshooting of application load balancers
- Experience with load balancer firewall NetScaler and Fortinet preferred
- Analyzing the outputs of all the tools and making recommendations example: High CPU utilization on core device at data center
EDUCATION REQUIREMENTS
- Minimum 10 Years of Domain Experience
- Any CCNA, CCNP or IP telephony Certification Required