F&B Beverage Server PT

4 months ago

Eagle Pass, United States Kickapoo Lucky Eagle Casino Full time
Job DescriptionJob Description

Reports to:

F&B Beverage Supervisor


Job Summary:

Provide beverage service to guests while maintaining the standards of Kickapoo Lucky Eagle Casino by providing outstanding guest service, and displaying a fun and friendly attitude at all times.


Essential Functions:

  • Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
  • Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.
  • Maintain friendly and effective working relationships with members of all departments.
  • Promote a friendly atmosphere by smiling, welcoming guests with friendly greetings, making eye contact with guests and offering kind departure statements.
  • Provide superior cocktail service in designated areas by offering complimentary and alcohol refreshments to guests.
  • Practice responsible alcohol service to prevent and recognize potential alcohol related concerns and maintain Safe Server certification.
  • Assist with supplying and cleaning all comp beverage stations on the floor.
  • Handle cash and reconcile bank.
  • Alert management immediately of any issues and problems.
  • Operate and handle cash registers, juice guns, cutting boards, soda guns, ice machines, shot glasses, mixers, pourers, knives, coffee machines, alcoholic frozen drink machines, iced tea machines and other utensils equipment as necessary.
  • Demonstrate and promote KLECH core values and EGET skills.
  • Manage and maintain security of confidential information entrusted to position.
  • Attend and satisfactorily complete all required training as assigned.
  • Monitor compliance with property established Anti-Money Laundering policies.
  • The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director.
  • Perform other duties as assigned.

Minimum Requirements to Qualifications:

  • Must have High School Diploma or GED.
  • One (1) year experience as a food and beverage/cocktail server, preferred.
  • Experience with tray service, preferred.
  • Experience in the sale and knowledge of alcoholic and non-alcoholic beverages.
  • Must be able to obtain and maintain current TABC certification.
  • Strong communication skills in English both written and oral. Spanish or other language skills a plus.

Other Criteria:

Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.


Skills and Abilities:

  • Ability to work independently with minimal supervision.
  • Ability to maintain effective relationships with the General Manager, Directors, Managers and all staff.
  • Ability to work under pressure in a fast paced, stressful environment.
  • Ability to meet multiple deadlines and multi-task.
  • Ability to have strong critical thinking, analytical and guest service skills.
  • Must possess a positive attitude with strong organizational and leadership qualities.
  • Ability to add, subtract, multiply and divide in all units of measure.
  • Ability to define problems, collect data, establish facts and draw conclusions.
  • Ability to understand complex instructions and material.
  • Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels.
  • Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm.
  • Ability to maintain confidentiality.
  • Ability to follow and comply with established Casino guest service programs.

Physical Demands:

  • While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on a regular basis.
  • The team member must be able to concentrate for prolonged periods.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
  • The team member must be able to communicate effectively in person or using telecommunications equipment.
  • The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator.
  • Frequently lift and/or move up to 30 lbs.

Work Environment:

  • Casino floor and normal office setting.
  • Frequent walking and standing in a smoke filled environment and frequent contact with the general public.
  • Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day.
  • Extended hours and irregular shifts may be required including nights, weekends and holidays.
  • Must be able to perform under pressure and work long hours under stressful conditions.
  • May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members.
  • May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc.
  • Travel may be required to perform one or more essential functions of this position.

Conditions of Employment:

  • Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times.
  • Must be able to provide authorization to work in the United States.
  • Must be at least 18 years of age.
  • Must have access to reliable transportation to commute to and from work.
  • Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC.
  • Must participate in tip reporting program.

  • F&B Beverage Operations Manager

    3 weeks ago

    Eagle Pass, Texas, United States Kickapoo Lucky Eagle Casino Full time

    Job SummaryThe F&B Beverage Manager is responsible for the successful operation of the beverage department at the Kickapoo Lucky Eagle Casino. This position requires a strong leader who can ensure compliance with applicable laws and regulations, provide exceptional guest service, and maintain high standards of quality and safety.Key ResponsibilitiesEnsure...

  • F&B Beverage Supervisor

    8 hours ago

    Eagle Pass, Texas, United States Kickapoo Lucky Eagle Casino Full time

    Beverage Service Manager Job SummaryAs a Beverage Service Manager at Kickapoo Lucky Eagle Casino, you will be responsible for supervising the daily operation of all beverage service areas and team members. This role requires strong leadership and communication skills to ensure the highest possible standards of guest services.Key Responsibilities:Ensure...

  • Food and Beverage Server

    52 minutes ago

    Eagle Pass, Texas, United States Kickapoo Lucky Eagle Casino Full time

    Job Title: F&B Red Sky Restaurant Server FTJob Summary:The Kickapoo Lucky Eagle Casino is seeking a skilled and enthusiastic Food and Beverage Server to join our team. As a Server, you will be responsible for providing exceptional dining experiences to our guests, ensuring their satisfaction and loyalty to our casino.Key Responsibilities:Provide attentive...

  • F&B Beverage Manager

    3 months ago

    Eagle Pass, United States Kickapoo Lucky Eagle Casino Full time

    Job DescriptionJob DescriptionReports to: Assistant Director of BeverageJob Summary: Responsible for the successful operation of the beverage department. The position is responsible for the successful execution of service related operations within the established operational standards.Essential Functions:Ensure compliance with the applicable Tribal, Federal...

  • F&B Beverage Supervisor

    2 months ago

    Eagle Pass, United States Kickapoo Lucky Eagle Casino Full time

    Job DescriptionJob DescriptionReports to: Beverage Manager Supervises:Bartenders, Bar BacksJob Summary: Supervise the daily operation of all beverage service areas and team members while carrying out supervisory responsibilities. Essential Functions:Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky...

  • F&B Beverage Manager

    3 months ago

    Eagle Pass, United States Kickapoo Lucky Eagle Casino Full time

    Reports to: Assistant Director of BeverageJob Summary: Responsible for the successful operation of the beverage department. The position is responsible for the successful execution of service related operations within the established operational standards.Essential Functions:Ensure compliance with the applicable Tribal, Federal and other laws and gaming...

  • F&B Beverage Assistant Manager

    3 months ago

    Eagle Pass, United States Kickapoo Lucky Eagle Casino Full time

    Job DescriptionJob DescriptionReports to: Beverage ManagerJob Summary: Responsible for the successful operation of the beverage department, inventory control, ordering, receiving, organization and cleanliness of bars and storerooms, ensuring the appropriate par levels are established and maintained at each beverage venue and within the storerooms. The...

  • F&B Beverage Assistant Director

    2 months ago

    Eagle Pass, United States Kickapoo Lucky Eagle Casino Full time

    Job DescriptionJob DescriptionReports to: Director of Food and BeverageSupervises:F&B Beverage Manager & F&B Beverage Assistant ManagersJob Summary: The Assistant Director - Beverage Operations is responsible for scheduling, payroll, inventory, purchasing and the day to day operations of the Casino beverage program. This includes managing the beverage...

  • F&B Riverbend Supervisor

    2 weeks ago

    Eagle Pass, Texas, United States Kickapoo Lucky Eagle Casino Full time

    Job SummaryWe are seeking a highly skilled and experienced F&B Riverbend Supervisor to join our team at Kickapoo Lucky Eagle Casino. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant and beverage services, ensuring exceptional guest satisfaction and maintaining high standards of quality...

  • Beverage Server

    3 weeks ago

    Eagle Pass, Texas, United States Kickapoo Lucky Eagle Casino Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Beverage Server to join our team at Kickapoo Lucky Eagle Casino. As a Beverage Server, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable experience.Key ResponsibilitiesProvide Excellent Customer Service: Greet guests with a smile, listen...

  • Food and Beverage Server

    5 hours ago

    Eagle Pass, Texas, United States Kickapoo Lucky Eagle Casino Full time

    Job Title: Food and Beverage ServerJoin the Kickapoo Lucky Eagle Casino team as a Food and Beverage Server and provide exceptional dining experiences to our guests.Job Summary:The Food and Beverage Server is responsible for delivering outstanding service to our guests in a fast-paced, dynamic environment. This role requires strong communication skills,...

  • Food and Beverage Server

    3 weeks ago

    Eagle Pass, Texas, United States Kickapoo Lucky Eagle Casino Full time

    Job DescriptionJob Summary:The Food and Beverage Server provides exceptional dining experiences to our diverse guests in various casino restaurants and food venues while maintaining extensive food and beverage knowledge and delivering outstanding guest service. While performing the duties of this position, the team member is required to have and maintain a...

  • F&B Restaurant Server

    3 months ago

    Eagle Pass, United States Kickapoo Lucky Eagle Casino Full time

    Job DescriptionJob DescriptionReports to:Food & Beverage Shift LeadJob Summary: The server provides an excellent dining experience to our diversified guests in various casino restaurants and food venues while maintaining extensive food and beverage knowledge and providing great guest service. While performing the duties of this position, the team member is...

  • F&B Riverbend Restaurant Manager

    1 hour ago

    Eagle Pass, Texas, United States Kickapoo Lucky Eagle Casino Full time

    Job SummaryWe are seeking a highly skilled and experienced F&B Riverbend Restaurant Manager to join our team at Kickapoo Lucky Eagle Casino. As a key member of our food and beverage operations, you will be responsible for ensuring the successful daily operation of the Restaurant, providing exceptional guest service, and leading a team of staff to achieve...

  • F&B Marketplace Bartender

    4 months ago

    Eagle Pass, United States Kickapoo Lucky Eagle Casino Full time

    Reports to: F&B Beverage Shift Lead Job Summary: Provide friendly, excellent service to every guest who approaches the bar while preparing and pouring drinks for guests and beverage servers while ensuring all applicable laws and regulations with respect to the safe and responsible sale and service of alcoholic beverages are strictly adhered to. Essential...

  • F&B Marketplace Bartender

    4 months ago

    Eagle Pass, United States Kickapoo Lucky Eagle Casino Full time

    Job DescriptionJob DescriptionReports to:F&B Beverage Shift LeadJob Summary:Provide friendly, excellent service to every guest who approaches the bar while preparing and pouring drinks for guests and beverage servers while ensuring all applicable laws and regulations with respect to the safe and responsible sale and service of alcoholic beverages are...

  • F&B Red Sky Restaurant Server

    4 months ago

    Eagle Pass, United States Kickapoo Lucky Eagle Casino Full time

    Reports to: Food & Beverage Shift Lead Job Summary: The server provides an excellent dining experience to our diversified guests in various casino restaurants and food venues while maintaining extensive food and beverage knowledge and providing great guest service. While performing the duties of this position, the team member is required to have and...

  • F&B Azul Cook

    13 hours ago

    Eagle Pass, Texas, United States Kickapoo Lucky Eagle Casino Full time

    Job Title: F&B Azul CookJob Summary:We are seeking a skilled Cook to join our F&B Azul team at Kickapoo Lucky Eagle Casino. As a Cook, you will be responsible for preparing and cooking a variety of dishes to the highest standards of quality and presentation.Key Responsibilities:Prepare and cook a variety of dishes, including soups, salads, entrees, and...

  • F&B Riverbend Supervisor

    3 months ago

    Eagle Pass, United States Kickapoo Lucky Eagle Casino Full time

    Job DescriptionJob DescriptionReports to: F&B Assistant ManagerSupervises:Shift Leads, Cashiers, Cashier/Barista, Host/Cashiers, Dining Room Attendants, Inventory Clerks, and Restaurant Servers.Job Summary: Oversee the shift while on duty in order to create a pleasant dining and beverage experience that will ensure guest satisfaction. While performing the...

  • F&B Que Pasa Bartender

    4 months ago

    Eagle Pass, United States Kickapoo Lucky Eagle Casino Full time

    Reports to: F&B Beverage Shift Lead Job Summary: Provide friendly, excellent service to every guest who approaches the bar while preparing and pouring drinks for guests and beverage servers while ensuring all applicable laws and regulations with respect to the safe and responsible sale and service of alcoholic beverages are strictly adhered to. Essential...