Retail Sales Associate

4 weeks ago


Lexington, United States Keeneland Association Inc Full time
Job DescriptionJob Description

ESSENTIAL DUTIES and RESPONSIBILITIES

  • Create a welcoming Keeneland experience for guests by delivering exceptional customer service and connecting with guests by asking open ended questions and giving product knowledge confidently.
  • Execute all operational procedures effectively and maintains store cleanliness, follow the Keeneland Shops organizational standards, and create an inviting environment for the guest.
  • Complete tasks as directed by Retail Management Team for business needs.
  • Maintain organization of stockroom.
  • Ability to accurately process sales transactions on a register in a professional and friendly manner.
  • Proactively complete floor replenishment, shipments, and special orders as needed to ensure guest satisfaction.
  • Proactively complete floor replenishment, shipments, and special orders as needed to ensure guest satisfaction.
  • Recover sales floor to the Keeneland Shops standards.
  • Ensure a unique and memorable Keeneland Shop experience for guests by first welcoming them into the shop in a warm and genuinely sincere manner.
  • Establish and maintain a cooperative working relationship with all team members and provide support to the team through sharing of knowledge.

QUALIFICATIONS

  • Previous retail experience preferred.
  • Available to work a schedule based upon business needs – including occasional Saturday’s and race meets in April and October.
  • Ability to communicate effectively with guests and employees.
  • Demonstrate guest engagement skills.
  • Ability to maneuver around sales floor and stockroom.
  • Ability to handle multiple tasks concurrently.
  • Ability to receive feedback and take action when appropriate.
  • Strong team player.

EDUCATION and/or EXPERIENCE

High school education; or up to one month related experience or training; or equivalent combination of education and experience.


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