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Front Desk Assistant
2 months ago
We seek an energetic Front Desk Assistant who focuses on Youth members, parents, and Club Staff.
The Job responsibilities include but are not limited to the following:
- Greet and assist visitors, guests, parents, and members immediately upon entry into the Club.
- Assist all youth entering the building to sign in and participate in activities actively.
- Provide a positive attitude for all staff and guests at all times.
- Share knowledge of all activities and programs offered by the Club. Answer parent inquiries and generate interest in programs offered.
- Process program registration, including handling cash & credit card transactions.
- Promote interest in the activities.
- Data Entry
- Enforce all Club rules.
- Provide leadership and guidance to members.
- Maintain a friendly, cooperative relationship with the youth, parents, and volunteers.
- Cooperate with other staff members.
- Ensure a clean, healthy, safe, and positive environment is created and maintained, producing a sense of physical and emotional safety.
- Ensures an attractive, welcoming, and fun environment is created and maintained.
- Purchase supplies and equipment in compliance with standards and procedures.
- Perform regular secretarial duties.
- Prepare reports as requested by the supervisor.
- Collecting and circulating information to club staff, volunteers, members, and families as instructed.
- May be responsible for managing office equipment and service contract inventory, performing routine maintenance activities, and contacting service representatives as needed.
- Maintains close, daily contact with Club professional staff and supervisor to receive/provide information, discuss issues, explain guidelines/instructions, and advise the council.
- Assume other duties as assigned.
Knowledge and Qualifications
- Possess an understanding of how to work with youth, sensitivity to their needs, and understanding their concerns.
- Possess practical knowledge and experience in managing a reception area.
- Spanish/English bilingual