Senior Program Manager, ERP

4 weeks ago

Houston, United States Gateway Recruiting, INC. Full time
Job DescriptionJob Description

Job Summary:

This role will support the successful delivery of the overall ERP transformation program through the implementation & management of program metrics, reporting cadence, risks and issues identification, and escalation. This role will facilitate cross-track level operational processes, execution, and continuous improvement in program delivery (inclusive and beyond core ERP scope).

 

Main Responsibilities:

  • PMO Management.
  • Build out standard status reporting.
  • Roll out reporting to the project team.
  • Build overall governance framework— includes program, template, and deployment governance.
  • Construct program decision-making framework.
  • Roll out governance framework to the wider community.
  • Begin to facilitate and lead the Change Control Board
  • Own and facilitate transformation assurance services by external auditors.
  • Manage governance of solution
  • Drive overall change control process.
  • Drive the overall schedule of the program against the agreed-upon timeline, roadmap, and resourcing.
  • Manage escalations and raise areas of concern to the Accountable Executive
  • Support status meetings, steering committee meetings, etc. (Obeya, Weekly Status, etc.)
  • Confirm and establish a cadence of status reporting with the team.
  • Confirm and establish a cadence of reporting to the Accountable Executive
  • Confirm and establish the risk and issue management process and cadence.
  • Own and facilitate transformation assurance services by external auditors.
  • Continue to facilitate and lead the Change Control Board
  • Collect inputs to the Change Control Board and act as gatekeepers into this meeting.
  • Push teams to collect all attributes for each change and verify preparedness for each CCB.
  • Continuously driving for standard solutions and minimizing changes, only accepting changes that were imperative.
  • Own and facilitate transformation assurance services by external auditors.

 

Experience:

  • 10+ years combined experience in project management, program management, and PMO implementations.
  • Excellent understanding of project and program management tools with a focus on supporting ERP implementation projects.
  • Proven process improvement, and data analytics skills.
  • Ability to understand and demonstrate knowledge of data mining, statistical, and/or data mining methods and tools.
  • Excellent leadership and managerial skills to lead/manage matrix teams in multiple geographies.
  • Ability to travel, to be defined based on overall program plan and timelines.

 

 

Qualifications:

  • Bachelor's degree in business administration, project management, or operations required; PMI Project Management Professional certification preferred.
  • Adept at working in a matrix project structure, providing support to multiple teams.
  • Experience working across multiple levels of an organization and can present succinct messages to leadership but also has the patience to understand details from team members.
  • Ability to drive consensus and resolve conflicts across multiple parties.
  • Performs project management of program, in line with the company’s Software Development Lifecycle (SDLC) process.
  • Ability to work with external auditors in the application of transformation assurance services.

 

Key Skills:

  • Problem Solver
  • Great attention to detail
  • Excellent Analysis skills
  • Open to Change
  • Remarkable Leadership/ Interpersonal Skills
  • Pro-active Team Player
  • Enquiring, Questioning and Inquisitive
  • Good Communication Skills – written and verbal.
  • Self-Starting and easily gains respect & co-operation.
  • Customer facing, both external and internal Customer
  • Ownership, initiative, proactive behavior, and positive approach (can-do attitude)
  • Proven experience with complex planning, forecasting and product lifecycle programs.
  • Proven people skills required.

 

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