ERP Technical Developer

3 weeks ago

Houston, United States Texas Southern University Full time

Posting Number TSU203076
Official TSU Title ERP Technical Developer
Grant Title N/A
Job Description Summary / TWC Summary
This position will be a member of the Texas Southern University’s ERP team responsible for the support and maintenance of the ERP system. They will support several of technologies, including integrations with other systems as well as requiring excellent customer support skills. As a member of the OIT department this position strives to ensure consistency in communications, actions, and alignment to the strategic plan of the university. This position is also responsible for supporting the mission of the university by delivering technology, services, solutions and guidance to the students, faculty, staff, and the community in a professional, exemplary, service oriented collaborative manner.
Essential Duties Summary
Work with ERP Team and Stakeholders to gather requirements and provide solutions to business problems, including those that go beyond a technical footprint
Support or administer ERP application, including monitoring, cycling, and troubleshooting
Manage, maintain, and create ad-hoc queries and reports
Automate manual or antiquated processes
Develop new integrations and maintain existing integrations with other systems.
Support ERP upgrades and patching
Accurately record, update, and document requests using the IT service desk system
Develop, implement and optimize stored procedures, objects (such as tables, indexes, triggers) and functions using PL/SQL
Create and maintain knowledge base articles
Communicate effectively with technical and non-technical colleagues at all levels in the organization
Performs other job-related duties as assigned.
% FTE
1.0
Hiring Range Commensurate with experience.
Education
Bachelor’s degree (B.A. or B.S.) in Information Technology, Business or closely related discipline preferred.
Required Licensing/Certification
N/A
Knowledge, Skills, and Abilities
Knowledge of:
Have a deep knowledge of Enterprise Resource Planning (eg. Banner) in Higher Education
Full understanding of SDLC
Smart sheets / ServiceNow for project tracking
System Integration (eg. UC4, Snaplogic, Boomi, or Mulesoft)
Complex systems and procedures automation
Demonstrates expert knowledge in multiple disciplines. Acts as the ultimate subject matter expert in several professional disciplines and is the “go-to” expert on principles, methods and procedures. Requires the ability to create methods and approaches to handle unique situations
Must have outstanding written/oral communication and analytical skills, excellent presentation skills, and the ability to communicate on both a technical and business level
Must be proficient in IT project management
Must be proficient in the use of personal computers and Microsoft Office software such as Word, Excel, or Power Point
Microsoft Office Professional or similar applications
Skill in:
Banner ERP: Operation, and/or Administration, and/or Software Development
PL/SQL technical skills and strong analytical analysis
Banner Workflow, Ellucian Workflow
eVisions
Blackboard/ Banner interfacing knowledge
DegreeWorks
Slate
Effective customer service
Problem-solving and decision-making
Multitasking and time management
Project management
Both verbal and written communication

Ability to:
Prepare detailed reports.
Work independently.
Communicate effectively.
Work Experience
Three (3) to seven (7) years of related experience
Experience in Higher education a plus
Working/Environmental Conditions
Routine office environment.
Sitting or standing in one location much of the time.
Some stooping, lifting, or carrying objects light weight may be required.
Use of video display terminal.
Location: Onsite, Hybrid, or Remote

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