Entry Level Customer Service Assistant

4 weeks ago


Scottsdale, United States Style Netbox Full time
Job DescriptionJob Description

Join Our Team: Entry Level Customer Service Assistant

Are you eager to jumpstart your career in customer service with a creative and dynamic team? Style Netbox is seeking a dedicated individual to join us as an Entry Level Customer Service Assistant.

About the Role: As an Entry Level Customer Service Assistant at Style Netbox, you'll be an essential part of our customer service team, providing support to our clients and ensuring their satisfaction. This role is perfect for someone who is passionate about delivering excellent service and ready to grow in a fast-paced environment.

Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and chat with professionalism and empathy.
  • Assist customers with product or service-related questions, troubleshoot issues, and provide appropriate solutions.
  • Process orders, returns, and exchanges accurately and efficiently.
  • Maintain accurate records of customer interactions and transactions in our database.
  • Collaborate with other departments to address customer concerns and escalate complex issues as needed.
  • Stay updated on our products, services, and policies to provide accurate information to customers.

Qualifications:

  • High school diploma or equivalent; some college coursework preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Detail-oriented with excellent problem-solving abilities.
  • Previous customer service experience is a plus but not required.

Benefits:

  • Competitive hourly wage: $25 - $27 per hour.
  • Monday to Friday schedule with 8-hour workdays for a healthy work-life balance.
  • Opportunity for growth and advancement within our company.
  • Collaborative work environment where your contributions are valued.
  • Access to training and development resources to enhance your skills.

If you're ready to embark on a rewarding career in customer service and make a difference in the lives of our clients, apply now to join Style Netbox as an Entry Level Customer Service Assistant Let's redefine brands together. Apply today

Location: Scottsdale, AZ



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