Tech Support Agent

2 weeks ago


American Fork, United States DENTALQORE Full time
Job DescriptionJob Description

Tech Support Agent Job Ad

Description 

DentalQore is looking for a reliable Tech Support Agent who can:  

- assist clients through inbound phone calls and email correspondence 

- provide a positive, customer service experience for our clients 

- make updates to existing websites for clients 

- review and discuss clients' website performance 

- help clients solve problems with their websites 

- complete other Tech Support operations and duties 

More Details About This Position:

- A full-time position in American Fork, Utah 

- Competitive compensation based on previous experience 

- Comprehensive health benefits 

- 401(k) 

Qualifications

- Ability to read and modify HTML5, PHP and CSS3 

- Experience with jQuery 

- Be familiar with the Adobe Creative Suite, specifically Dreamweaver and Photoshop 

- Must be able to configure email clients (different versions of Outlook and Mac Mail) 

- Experience with cPanel 

- Have WordPress experience 

- Must be an adept troubleshooter 

- Possess good customer service skills and a friendly, professional phone manner 

- At least two years of customer service experience 

- Multi-tasker 

- Detail-oriented 

- Efficient with a great work ethic 

Company Info: DentalQore 

- Quickly growing website design and digital marketing company in American Fork, Utah 

- Ranked on Inc. Magazine's fastest-growing companies five years in a row (and counting) 

- Relaxed, team-based environment 

- Positive morale and upbeat corporate culture 

- Corporate passes


Thank you for your interest in DentalQore. We hope to hear from you soon



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