Tech Support Agent
2 weeks ago
Tech Support Agent Job Ad
Description
DentalQore is looking for a reliable Tech Support Agent who can:
- assist clients through inbound phone calls and email correspondence
- provide a positive, customer service experience for our clients
- make updates to existing websites for clients
- review and discuss clients' website performance
- help clients solve problems with their websites
- complete other Tech Support operations and duties
More Details About This Position:
- A full-time position in American Fork, Utah
- Competitive compensation based on previous experience
- Comprehensive health benefits
- 401(k)
Qualifications
- Ability to read and modify HTML5, PHP and CSS3
- Experience with jQuery
- Be familiar with the Adobe Creative Suite, specifically Dreamweaver and Photoshop
- Must be able to configure email clients (different versions of Outlook and Mac Mail)
- Experience with cPanel
- Have WordPress experience
- Must be an adept troubleshooter
- Possess good customer service skills and a friendly, professional phone manner
- At least two years of customer service experience
- Multi-tasker
- Detail-oriented
- Efficient with a great work ethic
Company Info: DentalQore
- Quickly growing website design and digital marketing company in American Fork, Utah
- Ranked on Inc. Magazine's fastest-growing companies five years in a row (and counting)
- Relaxed, team-based environment
- Positive morale and upbeat corporate culture
- Corporate passes
Thank you for your interest in DentalQore. We hope to hear from you soon
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