Technical Support Specialist

4 weeks ago

San Jose, United States Advanced Restoration Full time
Job DescriptionJob Description

Company Overview
Advanced is a leading provider in facility solutions, dedicated to helping families and businesses recover from disasters or build for the future. With a team of over 200 employees across two offices, we are committed to delivering timely and superior service. As we continue to grow, we are seeking a talented and proactive IT Support Specialist to join our team and ensure the seamless functioning of our IT infrastructure.

Position Summary
We are looking for an experienced IT Support Specialist to manage and support our IT systems across two office locations. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to collaborate with cross-functional teams. If you are passionate about technology and enjoy contributing to the success of a rapidly growing organization, we invite you to apply.

Compensation:

$25 - $30 hourly

Responsibilities:
  • Protect our business from cybersecurity threats by running regular security checks
  • Implement new technology, such as desktops and computer hardware, operating systems, software programs, and applications
  • Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently
  • Troubleshoot technological issues and solve problems quickly to ensure our business operations run smoothly
  • Ensure our computers are backed up so all files are saved in case the system crashes
  • Maintain technological equipment, including phones, printers, computers, operating systems, network systems, hardware etc.

  • Provide technical support to employees, addressing hardware and software issues promptly
  • Collaborate with external vendors for additional technical support when needed
  • Conduct regular updates and upgrades to ensure systems are current and secure
  • Educate employees on IT policies and best practices
  • Work closely with various departments to understand IT needs and implement solutions that enhance productivity
  • Conduct training sessions to educate employees on IT tools and systems
  • Manage an inventory of IT assets, tracking equipment and software licenses
  • Understand how to use workflow automation software such as Zapier
Qualifications:
  • At least two years experience in a professional IT work environment
  • Has worked with a variety of operating systems, including Windows, Mac, and Linux systems
  • Solid understanding of troubleshooting Internet connectivity, network systems, phone systems, and other technological equipment in the office
  • Strong communication skills, organizational skills, and time management skills

  • Slack experience a Plus
  • Must be proficient in the Apple ecosystem or at least understand basic Apple products like phones and laptops

About Company

A fun, hardworking culture that provides work stability and opportunity for personal growth. As an employee-centric company, We care about you as a person as much as we do as an employee.


Aside from the standard benefits of Medical, Dental, and Vision, we offer:

  • A thriving desirable culture
  • Opportunity for growth
  • Stability
  • 6 Paid Holidays


We’re always looking for good people and hope you consider us as your home away from home.

  • Technical Support Specialist

    7 hours ago

    San Jose, United States Smartsheet Full time

    Energized by solving problems and providing outstanding support? There's never been a better time to join Smartsheet! As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe. Your responsibilities will include delivering support to our customers, maintaining high service standards,...

  • IT Technical Support Engineer

    3 weeks ago

    San Jose, United States CareerBuilder Full time

    Title:IT Technical Support Engineer Location: San Jose,CA (Hybrid) Contract: 6+ Month Job description: Client is looking for an IT Technical Support Engineer to be part of the Corporate IT team in the USA. You will work in an exciting and extremely fast/paced environment. You should have strong written and verbal communication, solid hardware/software...

  • IT Technical Support Engineer

    4 weeks ago

    San Jose, United States AMISEQ Full time

    Job Description: IT Technical Support EngineerClient is looking for an IT Technical Support Engineer to be part of the Corporate IT team in the USA. You will work in an exciting and extremely fast/paced environment. You should have strong written and verbal communication, solid hardware/software troubleshooting skills for common desktop/laptop issues, IT...

  • IT Technical Support Engineer

    3 weeks ago

    San Jose, United States AMISEQ Full time

    Job Description: IT Technical Support EngineerClient is looking for an IT Technical Support Engineer to be part of the Corporate IT team in the USA. You will work in an exciting and extremely fast/paced environment. You should have strong written and verbal communication, solid hardware/software troubleshooting skills for common desktop/laptop issues, IT...

  • Technical Support Engineer 1-USD_USP

    5 days ago

    San Jose, United States Varite Full time

    Pay rate range: $30-35/hr. Job Details : Title : Technical Support Engineer 1-USD_USP Location: 3060 Olsen Drive, San Jose, CA, USA 95128 Duration:1 months (05/27/2024 to 06/28/2024) Description: Regional IT Specialist - San Jose, Onsite 5 days/week s a level 2 desktop support technician (Regional IT Specialist), you are responsible for...

  • Technical Support Specialist

    1 day ago

    San Diego, United States ClickUp Project Management Full time

    As a Technical Support Specialist, you will be responsible for reading through submitted or escalated customer tickets that contain "how-to" questions about our product's more technical features, or concerns that the platform might not be correctly performing. It will be your job to understand the user's workflow, compile ample amounts of information, test...

  • Customer Support Specialist

    3 days ago

    San Jose, United States Nidek Inc Full time

    **GENERAL ** We are looking for a skilled Customer Support Specialist to join our customer service team. As a Customer Support Specialist, your expertise in customer service and order processing will be instrumental in delivering exceptional service and driving customer satisfaction. You will be key liaison for customers and internal sales representatives...

  • Network Support Specialist

    3 weeks ago

    San Jose, United States AMS.NET Full time

    Job DescriptionJob DescriptionNetwork Support Specialist - Livermore, CA We are currently searching for an experienced Network Support Specialist to join our technical Support team. The ideal candidate will have significant experience with WAN/LAN, VPN, Enterprise Wireless and other networking technologies. We are looking for someone who is motivated,...

  • Technical Support Specialist

    1 week ago

    San Antonio, United States Parlevel Systems Full time

    Parlevel is known for our combination of innovative technology and our customer service approach. We are looking to expand our team with people who share our energy and enthusiasm for creating the best experience for our customers.You will be joining our Support Specialist team who provide our customers with the highest level of customer service. The Hero...

  • Technical Support Specialist 1

    1 week ago

    San Antonio, United States MILLENNIUMSOFT Full time

    Position : Technical Support Specialist 1 Location : San Antonio, TX Duration : 6 Months Contract Total Hours/week : 40.00 Description: Department Overview Client is one of the largest global medical device companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. The...

  • Technical Support Specialist 1

    1 day ago

    San Antonio, United States MILLENNIUMSOFT Full time

    Position : Technical Support Specialist 1 Location : San Antonio, TX Duration : 6 Months Contract Total Hours/week : 40.00 Description: Department Overview Client is one of the largest global medical device companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. The client MMS Service...

  • Technical Support Specialist

    2 weeks ago

    San Antonio, United States Parlevel Systems Full time

    Parlevel is known for our combination of innovative technology and our customer service approach. We are looking to expand our team with people who share our energy and enthusiasm for creating the best experience for our customers.You will be joining our Support Specialist team who provide our customers with the highest level of customer service. The Hero...

  • MAC Support Specialist

    4 weeks ago

    San Jose, United States Tata Consultancy Services Full time

    Setup and configuration of all MAC OS system Support Macs, PCs, IOS devices, network equipment, and related peripherals Receive, coordinate, and resolve all daily incidents and requests via the ticketing system, ensuring strong communication and resolution SLAs are met. Assist in the new hire on-boarding and offboarding processes: equipment deploys,...

  • People Support Specialist

    2 weeks ago

    San Jose, United States F. Hoffmann-La Roche AG Full time

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding peoples varied h Support Specialist, Support, Continuous Improvement, Specialist, Healthcare, Solutions, Technology

  • GCS Service and Support

    1 week ago

    San Diego, United States MILLENNIUMSOFT Full time

    Position       : GCS Service and Support – Technical Support Specialist 1 Location : San Diego, CA Duration : 6 Months Contract Total Hours/week : 40.00 1st shift Department Overview Client is one of the largest global medical device companies in the world and is advancing the world of health by improving medical discovery, diagnostics,...

  • GCS Service and Support

    1 day ago

    San Diego, United States MILLENNIUMSOFT Full time

    Position : GCS Service and Support Technical Support Specialist 1 Location : San Diego, CA Duration : 6 Months Contract Total Hours/week : 40.00 1st shift Department Overview Client is one of the largest global medical device companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. The...

  • Global Customer Service Support

    1 week ago

    San Antonio, United States MILLENNIUMSOFT Full time

    Position : Global Customer Service Support – Technical Support Specialist Location : San Antonio, TX Duration : 6 Months Contract Total Hours/week :40.00 1st shift Description: Department Overview Client is one of the largest global medical device companies in the world and is advancing the world of health by improving medical discovery,...

  • Global Customer Service Support

    2 days ago

    San Antonio, United States MILLENNIUMSOFT Full time

    Position : Global Customer Service Support – Technical Support Specialist Location : San Antonio, TX Duration : 6 Months Contract Total Hours/week :40.00 1st shift Description: Department Overview Client is one of the largest global medical device companies in the world and is advancing the world of health by improving medical discovery,...

  • Desktop Support Engineer

    1 week ago

    San Jose, United States Quatrro Business Support Services Full time

    PURPOSE OF THE JOB: The Desktop Support Engineer will be responsible for supporting day-to-day desktop support at client sites and via remote access, to support a wide array of customers and their operational and technology needs. This is a great opportunity to be exposed to the latest technologies and solutions from numerous enterprise perspectives, and not...

  • Desktop Support Engineer

    3 weeks ago

    San Jose, United States Quatrro Business Support Services Full time

    Purpose of the Job: The Desktop Support Engineer will be responsible for supporting day-to-day desktop support at client sites and via remote access, to support a wide array of customers and their operational and technology needs. This is a great opportunity to be exposed to the latest technologies and solutions from numerous enterprise perspectives, and not...