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Retirement Plan Account Administrator

4 months ago

Charlotte, United States PeopleSuite Talent Solutions Full time
Job DescriptionJob Description

Scope of Position


We are seeking a dedicated and knowledgeable Retirement Plan Account Administrator to join our team. The successful candidate will be responsible for administering new and existing retirement business, integrating with existing retirement plans, building industry relationships, and maintaining comprehensive market and product knowledge. This role requires a proactive and client-focused professional who excels in managing fiduciary processes, client services, and relationship building.


Responsibilities


Administration of New and Existing Retirement Business:

  • Manage the fiduciary process, including regular reviews to ensure compliance and best practices.
  • Provide exceptional client services to HR, finance teams, and plan participants.
  • Collaborate with Third Party Administrators (TPA) and record keepers to ensure optimal client service.
  • Keep workflows current and efficient.
  • Complete daily notes in Redtail CRM to maintain accurate and up-to-date records.
  • Build and maintain compliance files and pricing annually.
  • Develop and maintain comprehensive retirement plan files.
  • Master FI360 and Redtail CRM for enhanced efficiency and service delivery.


Integration with Existing Retirement Business:

  • Schedule and conduct enrollment meetings both on-site and via video conferencing, accommodating up to 20 participants.
  • Conduct or assist in fiduciary review meetings with trustees to ensure plan compliance and effectiveness.
  • Foster and nurture relationships with sponsor contacts to support plan success.
  • Conduct one-on-one enrollment meetings
  • Develop and implement participant communication programs to enhance engagement and understanding.
  • Develop and implement communication programs for plan sponsors.
  • Manage termination rollovers for accounts exceeding $250,000.


Build Industry Relationships and Knowledge:

  • Network with key vendors, including record keepers and third-party administrators, to stay informed about industry trends and offerings.
  • Establish and nurture points of influence with payroll providers and CPAs to build a strong referral network.
  • Maintain up-to-date market and product knowledge to provide informed advice to clients.
  • Maintain relevant licenses and certifications to ensure compliance and professional credibility.
  • Pursue continuous personal and professional development opportunities, both during and after working hours.
  • Post relevant and engaging retirement plan communications on LinkedIn to enhance visibility and thought leadership.


Qualifications


  • Bachelors degree in Finance, Business Administration, or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to travel as required for client meetings and conferences.
  • Detail-oriented with strong organizational skills.
  • Ability to manage multiple tasks and priorities effectively.
  • Strong analytical and problem-solving abilities.
  • Proficient in Microsoft Office Suite and other relevant software.
  • Self-motivated with a commitment to continuous learning and professional growth.