Current jobs related to Hotel Front Desk Clerk - Lansing - Country Inn & Suites - West Lansing

  • Hotel Front Desk Associate

    1 month ago

    Lansing, Michigan, United States Country Inn & Suites Full time

    Job Title: Front Desk ClerkWe are seeking a highly motivated and customer-focused Front Desk Clerk to join our team at Country Inn & Suites. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized front desk area.Key...

  • Front Desk Agent

    5 months ago

    Lansing, United States AC Hotel Lansing Full time

    DescriptionFront Desk & Guest CarePay Range: $15-17/hour.We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make...

  • Front Desk Supervisor- AC Hotel

    2 months ago

    Lansing, United States Concord Hospitality Full time

    Provide the highest quality of service to the customer at all times. Check guests in and out efficiently and in a friendly manner. Handle guest mail and messages per established procedures. Develop a thorough knowledge of hotel staff, room locations Hotel, Front Desk, Supervisor

  • Front Desk Supervisor- AC Hotel

    2 months ago

    Lansing, United States Concord Hospitality Full time

    We are hiring a Front Desk Supervisor We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service...

  • Front Desk Representative

    3 weeks ago

    Lansing, Michigan, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team at Doubletree Lansing. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay.Key Responsibilities:Greet and welcome guests, responding to their inquiries...

  • Front Desk Agent>

    6 months ago

    Lansing, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Doubletree Lansing [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Desk Supervisor-

    2 months ago

    Lansing, United States Concord Hospitality Full time

    Description We are hiring a Front Desk Supervisor We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests...

  • Front Desk Ambassador

    1 month ago

    Lansing, Michigan, United States CSM Corporation Full time

    Job Title: Front Desk HostJob Summary:The Front Desk Host is responsible for creating a warm and welcoming experience for our guests. This role requires excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:Assist guests with check-in and check-out processes, including verifying...

  • Front Desk Agent

    4 weeks ago

    Lansing, Michigan, United States Crowne Plaza Lansing Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crowne Plaza Lansing. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key ResponsibilitiesProvide warm and...

  • Front Desk Supervisor

    3 weeks ago

    Lansing, Michigan, United States Grand Traverse Resort Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Grand Traverse Resort. As a key member of our Guest Services department, you will be responsible for providing exceptional customer service, managing front desk operations, and leading a team of front desk associates.Key ResponsibilitiesManage front desk...

  • Front Desk Host

    1 month ago

    Lansing, United States CSM Corporation Full time

    ** Front Desk Host** **Job Category****:** Front Office **Requisition Number****:** FRONT003865 Showing 1 location **Job Details** **Description** The Gallery Host creates the Hyatt Place experience for our guests by offering guests a larger than home experience with welcoming, helpful and exceptional service. Act with integrity, honesty and knowledge that...

  • Front Desk Coordinator

    1 month ago

    Lansing, United States Bright Direction Dental LLC Full time

    Job Type Full-time Description Oakhill Dental is seeking a highly organized, friendly and experienced Full-Time Front Desk Coordinator to join our team. The Front Desk Coordinator will be responsible for overseeing and coordinating the front desk activities in the office along with assisting other areas when directed. This position plays a key role in...

  • Front Desk Supervisor

    4 months ago

    Lansing, United States Sugarloaf Mountain Corporation Full time

    Overview The Highlands is looking for new Front Desk Supervisors to join our team! As a Front Desk Supervisor, you will be responsible for coordinating front office activities of the resort and resolving any problems that arise from guest complaints, reservation and room assignment issues, and other requests. This is a full-time, year-round position with...

  • Dental Front Desk Coordinator

    3 weeks ago

    Lansing, United States Bright Direction Dental LLC Full time

    Job Type Full-time Description Derksen Dentistry is seeking a highly organized, friendly and experienced Full-Time Front Desk Coordinator to join our team. The Front Desk Coordinator will be responsible for overseeing and coordinating the front desk activities in the office along with assisting other areas when directed. This position plays a key role in...

  • Front Desk Supervisor

    6 months ago

    Lansing, United States CSM Corporation Full time

    This position is responsible for the supervision of front desk operations; assisting guests upon check-in/out, processing reservations in a friendly, professional and timely manner, while following CSM high standards of quality to ensure guest satisf Front Desk, Supervisor, Operations, Reservations, Property Management, Staff

  • Night Auditor

    4 months ago

    Lansing, United States Concord Hospitality Full time

    Description Now Hiring: Night Auditor Shifts are 11pm - 7am We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7....so each front desk role is as important as the others. Associates working the front desk are the...

  • Housekeeping Inspector

    5 months ago

    Lansing, United States AC Hotel Lansing Full time

    DescriptionWe are hiring a Housekeeping Inspector!Pay: $16.00-$17.00/hr.We are hiring a Room Inspector! As the Housekeeping Inspector you help to oversee housekeeping, laundry and house person team members. You are a significant part of the properties management team and work closely with the Front Desk and Maintenance Departments to ensure the guest...

  • Full Time

    4 months ago

    East Lansing, United States Concord Hospitality Full time

    Now Hiring: Night Auditor Shifts are 11pm - 7am We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7....so each front desk role is as important as the others. Associates working the front desk are the key to the...

  • Night Auditor

    1 month ago

    Lansing, Michigan, United States Pyramid Global Hospitality Full time

    Join Our Team as a Night AuditorWe are seeking a detail-oriented and service-minded individual to cover our front desk during overnight shifts at the Hilton Garden Inn Lansing West.Key Responsibilities:Provide exceptional customer service to guestsConduct thorough audits of hotel operationsEnsure accuracy and attention to detail in all financial...

  • Guest Service Ambassador

    2 weeks ago

    Lansing, Michigan, United States Schulte Hospitality Group Full time

    Job Title: Guest Service RepresentativeAbout the Role:We are seeking a skilled Guest Service Representative to join our team at Graduate East Lansing. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a warm and authentic welcome to our guests.Key Responsibilities:Greets guests with a smile and...

Hotel Front Desk Clerk

2 months ago

Lansing, United States Country Inn & Suites - West Lansing Full time $14 - $16
Job DescriptionJob DescriptionBenefits:
  • Life Insurance
  • 401(k)
  • Company parties
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance

Weekly Pay and Nation-Wide Employee Discounts at Radisson and Choice hotels.

The newly owned Country Inn Lansing is looking to hire a front desk clerk for our soon-to-be renovated hotel


A front desk agent is responsible for the attending to guest needs, checking in and checkout out guests, maintaining and understanding housekeeping room status, and taking and receiving reservation inquiries.


There is room to grow within the company


Experience:


  • Other duties may be assigned.
  • Review arrivals nothing special requests, blocking rooms as needed.
  • Check in and out hotel guests in a confident, professional and friendly manner.
  • Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
  • Manage online and phone reservations
  • Complete all items in appropriate (AM, PM, Overnight) checklist by end of shift.
  • Work well under pressure, dealing with many arrivals and departures within a short period of time.
  • Able to accommodate a flexible schedule that may include any shift, weekends and/or holidays
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients complaints in a timely and professional manner
  • Communicate with our housekeeping staff to ensure all rooms are clean. Communicate with other departments in a friendly and professional manner
  • Accurately communicate with other shifts regarding issues arising from day to day operations
  • Confirm group reservations and arrange personalized services
  • Follow set policies at all times
  • Be aware of local attractions and restaurants and make recommendations to guests
  • Reliable transportation
Knowledge, Skills, and Abilities:


  • Excellent customer service skills
  • Excellent communication skills
  • Strong problem solving and listening skills.
  • Self-motivated with excellent organizational skills and attention to detail.
  • Ability to handle and maintain confidential information.
  • Ability to multi-task several activities and duties simultaneously.
  • Ability to function and act independently.
  • Ability to work well with people, in a team environment, and to communicate effectively both written or oral.
  • Ability to work a flexible schedule including extended hours, weekends, and holidays.
  • Possess basic computer and typing skills.
  • Register guests and assigns rooms.
  • Welcomes guests with a smile and positive attitude
  • Guest-related problem solving within scope of authority.
  • Use suggestive selling techniques to sell rooms/up sell and to promote other services of the hotel.
  • Coordinate room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
  • Report any unusual occurrences or requests to the manager
  • Maintain the cleanliness and neatness of the front desk area
  • Other Requirements
  • Require strong organizational skills.
  • Able to be on your feet for long periods of time.
  • Must meet grooming standards.