Current jobs related to Customer Service - Austin - Really Communications, Inc.

  • Customer Service Representative

    2 weeks ago

    Austin, Texas, United States Service Corporation International Full time

    We celebrate lives, and we celebrate our associates. Consider the possibilities of joining a Great Place to Work. Our associates are the heart of our organization, and we're looking for a talented individual to join our team as a Customer Service Representative. Key Responsibilities: Provide exceptional customer service by greeting and welcoming clients,...

  • Customer Service

    4 weeks ago

    Austin, United States Closets by Design Central Texas Full time

    Become a Customer Service Associate for Closets by Design! Do friends say you are great on the phone? Do you love helping people? Does an intimate team environment appeal to you? If you answered Yes! ...then this job is for you! We desirefriendly, organized, and dedicated individuals who have a passion for providing superior customer service to our clients....

  • Customer Service Liaison

    1 month ago

    Austin, Texas, United States The Grounds Guys Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving product and service issues, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    4 months ago

    Austin, United States STN Inc Full time

    Our Customer Service Representative help the local markets by offering products and services from our various clientele to increase their brand awareness and customer awareness. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with...

  • Customer Service Associate

    19 hours ago

    Austin, Texas, United States Staffmark Full time

    Customer Service OpportunityStaffmark is partnering with a reputable company to fill Customer Service Representative positions. These openings are for immediate hire and include both permanent and temporary positions for full-time and part-time work. Key responsibilities include:• Treating each customer with individual attention• Consistently improving...

  • Customer Service Liaison

    1 week ago

    Austin, Texas, United States AutoNation Full time

    Customer Service Coordinator Role at AutoNationAs a Customer Service Coordinator at AutoNation, you will be responsible for making outbound service calls to establish relationships with customers and schedule appointments for the Service Department. You will also ask qualifying questions to uncover customer needs and direct calls appropriately. Additionally,...

  • Customer Service Representative

    4 days ago

    Austin, Texas, United States Michael's Inc Full time

    Customer Service Role at MichaelsAs a Customer Service Representative at Michaels, you will be responsible for providing excellent customer service, helping customers find what they need, and delivering a fast and friendly checkout experience. You will also be expected to educate customers on our Voice of Customer survey and engage them on the benefits of...

  • Customer Service Representative

    1 month ago

    Austin, Texas, United States Million Air Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Million Air. As a key member of our customer service department, you will be responsible for providing exceptional service to our internal and external customers, ensuring their needs are met and...

  • Customer Service Representative

    4 weeks ago

    Austin, Texas, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and working collaboratively with...

  • Customer Service Representative

    3 weeks ago

    Austin, Texas, United States Carmax Full time

    Customer Operator Role at CarmaxWe are seeking a skilled Customer Operator to join our team at Carmax. As a key member of our service department, you will be responsible for providing exceptional customer service and support.Key Responsibilities:Answer all incoming service calls in a prompt and friendly mannerAssist Customer Advisors/Service Consultants with...

  • Customer Service Lead

    1 month ago

    Austin, Texas, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a highly skilled and experienced Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading a team of Customer Service Representatives.Key Responsibilities:Provide...

  • Service Cashier/Customer Service

    2 months ago

    Austin, United States Covert Cadillac of Austin Full time

    Who We Are Covert Cadillac of Austin has been family-owned and operated since 1909. We are a high-volume dealership in Austin, Texas, and are committed to providing our customers unsurpassed performance and customer service. We are always looking for hardworking professionals to join our well-established team! What We Offer Medical, vision, and dental...

  • Customer Service Representative

    4 weeks ago

    Austin, Minnesota, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a dynamic and fast-paced company that is passionate about delivering exceptional customer experiences. As a customer service representative at Domino's Pizza LLC, you will play a vital role in ensuring that our customers receive the best possible service.Job DescriptionWe are seeking a highly motivated and customer-focused...

  • Customer Service Representative

    2 weeks ago

    Austin, Texas, United States Texas Dept of Health and Human Services Full time

    Job SummaryAs a Customer Service Representative at Texas Dept of Health and Human Services, you will be responsible for providing exceptional customer service to external and internal customers. This includes responding to customer inquiries, researching information to resolve customer service problems, and communicating responses with customers through...

  • Customer Service Representative

    1 month ago

    Austin, Texas, United States CarMax Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Operator to join our team at CarMax. As a key member of our Service Department, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for our customers.Key ResponsibilitiesProvide prompt and friendly service to customers via phone and...

  • Customer Service Representative

    2 weeks ago

    Austin, Texas, United States Inkspirenize Full time

    Customer Service AssistantJob Title: Customer Service AssistantLocation: Austin, TX Department: Customer Service Reports To: Customer Service Manager Job Summary:As a Customer Service Assistant, you will serve as the first point of contact for customers, addressing their questions, concerns, and issues with professionalism and efficiency. Your role will...

  • Customer Service Representative

    1 month ago

    Austin, Texas, United States YETI Holdings, Inc. Full time

    Customer Service Specialist IIIAt YETI Holdings, Inc., we're passionate about delivering exceptional customer experiences that exceed expectations. As a Customer Service Specialist III, you'll play a critical role in ensuring our customers receive top-notch support and service.Key Responsibilities:Provide high-level customer service and support via phone,...

  • Customer Service Ambassador

    4 weeks ago

    Austin, Texas, United States Austin Firm Full time

    Customer Service RepresentativeAustin Firm is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and support team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Product Knowledge: Develop a...

  • Service Cashier/Customer Service

    2 months ago

    Austin, United States Covert Cadillac of Austin Full time

    Who We AreCovert Cadillac of Austin has been family-owned and operated since 1909.We are a high-volume dealership in Austin, Texas, and are committed to providing our customers unsurpassed performance and customer service.We are always looking for hardworking professionals to join our well-established team!What We OfferMedical, vision, and dental...

  • Customer Service Representative

    3 weeks ago

    Austin, Texas, United States Monica Story - State Farm Agent Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and...

Customer Service

2 months ago

Austin, United States Really Communications, Inc. Full time
Job DescriptionJob Description

About Us: REALLY is at the forefront of building the world’s largest people-powered mobile network. Our mission is to inspire and empower a global community to create a decentralized wireless network, ensuring internet access as a basic human right. We are committed to privacy, security, and delivering exceptional customer experiences. Join us in our mission to revolutionize connectivity and make a real difference.

Position Overview: We are seeking a dedicated and tech-savvy Customer Service Representative to join our Technical Support team. In this role, you will assist customers during the activation of their wireless phone plans, providing exceptional support and troubleshooting to ensure a seamless and positive experience. Your expertise and dedication will play a crucial role in maintaining customer satisfaction and loyalty.

Key Responsibilities:

  • Assist customers with the activation of their wireless phone plans, ensuring a smooth and efficient process.
  • Provide technical troubleshooting support for customers experiencing issues during activation.
  • Answer inquiries related to REALLY’s plans, services, and features, including Clutch and Limitless plans.
  • Guide customers through step-by-step solutions for common technical problems, including device setup, network connectivity, and account configuration.
  • Maintain accurate and detailed records of customer interactions and technical issues in the customer support system.
  • Collaborate with other support teams and escalate complex technical issues as needed to ensure timely resolution.
  • Stay up-to-date with the latest product features, updates, and industry trends to provide informed support to customers.
  • Contribute to the creation and improvement of technical support resources, such as FAQs, guides, and troubleshooting articles.

Qualifications:

  • High school diploma or equivalent; associate or bachelor’s degree preferred.
  • Proven experience in customer service, preferably in a technical support role within the telecommunications industry.
  • Strong technical aptitude with the ability to quickly learn and understand new technologies and systems.
  • Excellent problem-solving skills and the ability to think critically and analytically.
  • Exceptional communication skills, both verbal and written, with a customer-centric approach.
  • Patience, empathy, and a positive attitude when dealing with customers.
  • Ability to work independently and as part of a collaborative team.
  • Flexibility to work various shifts, including evenings, weekends, and holidays as needed.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development within a dynamic and innovative company.
  • A supportive and inclusive work environment that values diversity.
  • The chance to be part of a revolutionary mission to change the way the world connects.

REALLY is an equal opportunity employer and we welcome everyone to our team. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

Join REALLY and be a part of the future of connectivity

Powered by JazzHR

8pZNVFZN2S