Customer Care Representative

4 weeks ago


Hendersonville, United States Schell Brothers LLC Full time
Job DescriptionJob DescriptionDescription:

Schell Brothers, Nashville Division is looking for an energetic and positive Customer Care Team Member who has the ability and desire to interact closely with our customers to provide an exceptional warranty experience.


Schell Brothers has 20 years of proven success in Delaware and was recognized as the national Builder of the Year for 2023 by ProBuilder Magazine. Our mission is to bring happiness to our homeowners, our communities, and our employees by not only creating exceptional homes and neighborhoods but also providing an extraordinary home buying experience. Our employees are passionate about their jobs and believe in happiness, positivity and collaborating with others.


Customer Care Team Members get an opportunity to interact with homeowners and trade partners daily to ensure timely and quality service work.


At Schell Brothers, we work hard but also get to enjoy sweet perks like unlimited time off, medical benefits, and employee appreciation events. Our Customer Care Team Members receive a competitive salary with the potential of a performance bonus and a company vehicle.

Requirements:

· High school diploma or GED.

· Valid driver's license.

· Must be able to lift 50 pounds at times.

· Comfortable with technology and proficient with MS Office Products.

· Positive and caring attitude.

· Outgoing, professional demeanor.

· Excellent verbal and written communication skills.

· Excellent organizational skills and attention to detail.

· Must be able to collaborate with other Team Members.

· Strong work ethic, reliable, punctual, and honest.

· Ability to prioritize tasks.

· Previous experience including, but not limited to, quality assurance and customer care/warranty. (preferred)



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