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Admissions/Marketing Liaison

4 months ago

Oklahoma City, United States Epworth Villa Full time
Job DescriptionJob DescriptionMonday through Friday, 9 AM to 5 PM with rotating on-call weekends.

Are you ready to make a meaningful impact in the lives of seniors while thriving in your career? Epworth Villa, a faith-based, non-profit, Life Plan Community in Oklahoma City, is on a mission to "Enhance Lives so People Thrive," and we're seeking a passionate and dedicated Admissions/Marketing Liaison for our skilled and long-term care units to join our dynamic team.  In this role, you'll be a key partner in assisting our residents and their families as they transition into the next chapter of their lives.

Why Choose Epworth Villa?
At Epworth Villa, we understand that exceptional talent deserves exceptional rewards. Our commitment to our employees is as unwavering as our commitment to our residents. When you join our family, you can expect:
  • Comprehensive Benefits: We've got you covered with top-notch medical, dental, and vision plans. Additionally, we offer company-provided life insurance, short and long-term disability, and flexible spending accounts,
  • Work-Life Balance: Enjoy your personal time with 6 paid holidays, a personal float day, and paid time off to recharge and rejuvenate.
  • Financial Wellness: We're invested in your financial future with 401K contributions starting on day 1, and after one year of successful employment, Epworth Villa generously matches a percentage of your contributions.
  • Health and Well-being: Prioritize your health with free access to our state-of-the-art on-site fitness center and enjoy discounted meals in our on-site restaurants.

​​​​​​ADMISSIONS/MARKETING LIAISON RESPONSIBILITIES:
  • Obtains appropriate historical medical records for admission and collaborates with the administrator and/or clinical team for review and possible admission.
  • Maintains contact with referral sources to identify possible admissions and make decisions regarding admissions utilizing the Administrator and/or clinical team.
  • Performs on-site evaluations of potential residents and then consults with clinical team.
  • Notifies Administrator or Director of Nursing as soon as possible of any problems or concerns related to an admission or the process.
  • Develops a marketing plan with input from the Administrator.  Reports progress on the implementation of the marketing plan and success with census development to the health services Administrator on a weekly basis.  Reviews and revises the marketing plan as needed. Works with Administrator and therapy provider to create effective marketing materials.
  • Promotes Epworth Villa Health Services to the greater community.
  • Actively markets to hospital discharge planners/case managers, home health agencies, assisted living facilities, physicians, step-down rehab units and other facilities that do not have a continuum of care.  Will be out in the community developing census and marketing on a weekly basis to enhance referral sources.
  • Takes responsibility for developing professional relationships with case managers, discharge planners, physicians, social workers and all potential referral sources.
  • Recognizes, respects and plans for the individual's emotional, social, cultural, religious needs.  ensures residents and/or family needs on admission are addressed and informs the Administrator.  Follows up with all admissions within 48 hours to ensure customer satisfaction.
  • Practices safety at all times; applies all accident, fire safety or emergency procedures of the facility in compliance with Epworth Villa Safety Policies and Procedures.
  • Attends teammate in-service training.
  • Works cooperatively with other teammates using a team approach.
  • Maintains a safe environment, reporting safety hazards and broken equipment to maintenance.
  • Performs other duties or responsibilities as assigned.
ADMISSIONS/MARKETING LIAISON QUALIFICATIONS/SKILLS:
  • Minimum of two years of marketing experience in a healthcare setting required.
  • Background in skilled and long-term care services preferred.
  • Understanding and experience with social media.
  • Ability to develop and implement a marketing plan.
  • Ability to speak effectively before groups of customers and/or employees of Epworth Villa.
  • Must have excellent time management skills and organization.
  • Must possess compassion, understanding, patience and tact in dealing with residents and families.  
  • Must work cooperatively with other teammates in a team approach to care.
  • Must demonstrate an attitude of services to residents, family members, teammates and people from the community.
EDUCATION AND/OR EXPERIENCE:
  • Two or more years of related marketing experience and/or training; or equivalent combination of education and experience.
  • Current CPR certification and First Aid Certification

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