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PRRC Call Center Trainer

3 months ago

Tarrytown, United States ENT And Allergy Associates Full time
Job DescriptionJob Description

ENT and Allergy Associates, LLP and Quality Medical Management Services USA, LLC is seeking a self-motivated, people-friendly full time PRRC Call Center Trainer for our Corporate office location.

Summary/Objective

Reporting to the Training Supervisor, the Training Specialist will be actively involved in creating and implement training modules for all call center staff across our 3 centers. The Training Specialist will work closely with all departments to collaborate and identify training needs and trends.

Personal Attributes:

  1. Must be friendly and poised
  2. Good communication skills
  3. Excellent follow up skills
  4. Able to handle multiple responsibilities and prioritize them well
  5. Flexible working hours-willing to assist others when needed

Essential Functions

  1. Needs to be a highly skilled with great written and oral communication skills
  2. Excellent MS Office skills - Word, Excel and PowerPoint
  3. Creative thinker who thinks outside the box
  4. Teamwork Focused
  5. Planning/Organizational Skills
  6. Excellent Presentations Skills
  7. Ability to Multitask
  8. Ability to work independently

Other Duties


Please note this job description is not designed to cover or contain a completely comprehensive listing of activities, duties, or responsibilities that are required for this position. Duties, responsibilities, and activities may change at any time, with or without notice


Schedule: Monday - Friday: 8am - 4:30pm (must be flexible)


We offer a competitive salary with a comprehensive benefits package, including medical and dental coverage.

Please note: ENT and Allergy Associates, LLP and Quality Medical Management Services USA, LLC is an E-Verify employer.

About ENT and Allergy Associates, LLP (ENTA)

ENT and Allergy Associates, LLP is the largest and most comprehensive ear, nose, throat, allergy and audiology practice in the nation with 55 offices and over 220 physicians. Each ENT and Allergy Associates clinical location provides access to a full complement of services, including General Adult and Pediatric ENT, Voice and Swallowing, Facial Plastics and Reconstructive Surgery, Disorders of the Inner Ear and Dizziness, Asthma, Clinical Immunology, Diagnostic Audiology, Hearing Aid dispensing, Sleep and CT Services. ENTA has a clinical alliance with The Mount Sinai Hospital for the treatment of diseases of the head and neck and esophageal cancer and a partnership with the American Cancer Society to educate and treat patients with smoking disorders and cancer. The Practice has also expanded its clinical capabilities to include advanced Immunodeficiency trials.