Patient Service Representative

4 weeks ago

Albany, United States Physical Rehabilitation Network Full time
Job DescriptionJob Description

As a Patient Service Representative at Albany Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.

Pay: $20-23/hr

Schedule: Full time M-F

Essential Job Functions:

Patient Interaction:

  • Greet and welcome patients with professionalism and warmth.
  • Schedule appointments and manage patient inquiries both in person and over the phone.
  • Collect and verify patient information, insurance details, and necessary documentation accurately.
  • Helping to create a positive work environment and culture of the clinic ensuring that patients needs are taking care of during transitional periods of therapy. Help provide customer service, a smile.

Administrative Support:

  • Maintain patient records and ensure all documentation is complete and accurate.
  • Assist in keeping front office area neat, tidy and organized
  • Coordinate with clinical staff to ensure a seamless patient experience.
  • Assist front office with front office tasks when down time occurring including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc.

Communication and Coordination:

  • Liaise effectively between patients, clinical staff, and other departments within the facility.
  • Communicate clearly and professionally to address patient concerns or questions.

Miscellaneous Operations:

  • Maintain a clean and organized reception area.
  • Assist in managing inventory and ordering office supplies as needed.
  • Participate in team meetings and contribute ideas for process improvement.
  • Cleaning and Maintenance: Ensure cleanliness and organization of therapy areas and equipment. Daily equipment cleaning, cleaning tables, laundry, stocking supplies

Physical Requirements:

  • Sitting: Prolonged periods of sitting at a desk while working on a computer and paperwork.
  • Manual Dexterity: Ability to use a computer keyboard and perform tasks requiring dexterity.
  • Vision: Clear vision for reading and analyzing documents.
  • Communication: Ability to communicate effectively verbally and in writing.
  • Mobility: Occasional movement within the office environment.

Qualifications:

  • High school diploma or equivalent; additional education in healthcare administration is a plus.
  • Proven experience in a customer service role; healthcare setting preferred.
  • Proficiency in using office software and scheduling systems.
  • Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
  • Attention to detail and accuracy in handling patient information and documentation.

Note: This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.

  • Patient Service Representative

    4 months ago

    Albany, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technology*Spanish Speaking PreferredThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage...

  • Patient Service Representative

    7 days ago

    Albany, New York, United States Albany Medical Center Full time

    Job SummaryWe are seeking a highly skilled Patient Service Associate to join our team at Albany Medical Center. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesRegister patients, update insurance information, and schedule appointmentsDiscuss financial...

  • Patient Services Representative

    4 weeks ago

    Albany, United States Cardiovascular Logistics Full time

    Capital Cardiology Associates, the trusted authority in cardiovascular health in the Capital Region, is actively seeking for a Full-Time Patient Service Representative to join our dynamic team. Our commitment to excellence has earned us recognition as a 2023 Top Workplace and the prestigious 2023 Bestie Award Winner for Best Medical Specialist. Nature of...

  • Patient Services Representative

    3 days ago

    Albany, United States Cardiovascular Logistics Full time

    Capital Cardiology Associates, the trusted authority in cardiovascular health in the Capital Region, is actively seeking for a Full-Time Patient Service Representative to join our dynamic team. Our commitment to excellence has earned us recognition as a 2023 Top Workplace and the prestigious 2023 Bestie Award Winner for Best Medical Specialist. Nature of...

  • Patient Service Representative

    2 weeks ago

    Albany, United States Physical Rehabilitation Network Full time

    As a Patient Service Representative at PRN Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Essential Job Functions: Patient Interaction: Greet and welcome patients with professionalism and warmth. Schedule appointments...

  • Patient Services Representative

    4 weeks ago

    Albany, United States Cardiovascular Logistics Full time

    Capital Cardiology Associates, the trusted authority in cardiovascular health in the Capital Region, is actively seeking for a Full-Time Patient Service Representative to join our dynamic team. Our commitment to excellence has earned us recognition as a 2023 Top Workplace and the prestigious 2023 Bestie Award Winner for Best Medical Specialist.Nature of...

  • Patient Service Center Representative

    2 weeks ago

    Albany, Georgia, United States Albany Area Primary Health Care Full time

    Job SummaryWe are seeking a highly skilled Patient Service Center Representative to join our team at Albany Area Primary Health Care. The ideal candidate will be responsible for efficiently managing patient service center operations, handling incoming calls, and providing general clinic information to callers.Key Responsibilities:Transfer calls to/from the...

  • Reilly & Gelder OMS - Patient Services Representative

    7 days ago

    Albany, United States BrookBeam Dental Full time

    Join our patient-centered oral surgery office, where you can truly make a difference. As a Patient Services Representative, you'll be the welcoming face and caring voice that our patients rely on. We cherish our strong community bonds and close-knit team atmosphere. Your role will be pivotal in ensuring each patient experiences top-notch care and comfort...

  • Patient Access Representative

    6 days ago

    Albany, New York, United States Trinity Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Trinity Health. As a Patient Access Representative, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth registration process.Key ResponsibilitiesRegistration and...

  • Patient Access Representative

    4 weeks ago

    Albany, United States OrthoNY Full time $18 - $20

    Job DescriptionJob DescriptionJob Title:Patient Access RepresentativeReports to:Patient Access ManagerType of position:Full Time FLSA Status:Non-Exempt GENERAL DESCRIPTIONAs the first impression of our practice, the Patient Access Representative pleasantly and professionally greets all patients with a high level of positive customer service. They must...

  • Patient Access Representative

    4 weeks ago

    Albany, United States OrthoNY Full time $18 - $20

    Job DescriptionJob DescriptionJob Title:Patient Access RepresentativeReports to:Patient Access ManagerType of position:Full Time FLSA Status:Non-Exempt GENERAL DESCRIPTIONAs the first impression of our practice, the Patient Access Representative pleasantly and professionally greets all patients with a high level of positive customer service. They must...

  • Patient Access Representative

    4 months ago

    Albany, United States OrthoNY Full time

    Job DescriptionJob DescriptionLocation:Albany, NYJob Title:Patient Access RepresentativeReports to:Patient Access SupervisorSchedule:40 hours per week. Rotating schedule 7:30am-4pm or 8am-4:30pmType of position: Full Time FLSA Status: Non-Exempt GENERAL DESCRIPTIONAs the first impression of our practice, the Patient Access Representative pleasantly and...

  • Patient Access Representative

    3 months ago

    Albany, United States OrthoNY Full time

    Job DescriptionJob DescriptionDivision/Department:OrthoNYLocation:AlbanyJob Title:Patient Access RepresentativeReports to:Patient Access SupervisorType of position: Part-time Thursdays and FridaysFLSA Status: Non-Exempt GENERAL DESCRIPTIONAs the first impression of our practice, the Patient Access Representative pleasantly and professionally greets all...

  • Patient Services Coordinator

    2 days ago

    Albany, New York, United States Cardiovascular Logistics Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our dynamic team at Cardiovascular Logistics. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesFront Desk Operations: Greet...

  • Patient Services Coordinator

    24 hours ago

    Albany, New York, United States Cardiovascular Logistics Full time

    {"title": "Patient Services Representative", "description": "Cardiovascular Logistics: A Leader in Cardiovascular HealthWe are seeking a highly skilled Patient Services Representative to join our team at Cardiovascular Logistics. As a trusted authority in cardiovascular health, we are committed to excellence and strive to provide the highest level of care to...

  • Customer Service Representative

    1 day ago

    Albany, New York, United States New York State Civil Service Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Call Center Representative. In this role, you will provide exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesProvide initial contact response to customers via telephone, resolving...

  • Patient Service Center Representative

    4 months ago

    Albany, United States Albany Area Primary Health Care Full time

    Job DescriptionJob DescriptionJOB SUMMARYResponsible for the efficient operation of the patient service center ensuring that all calls are handled in a timely manner. Reports to the PSC Manager. Additional responsibilities include some typing, sorting mail, postage, and routing requests for supplies to Administration.DUTIES AND RESPONSIBILITIESTransfer...

  • Pre-Service Representative

    8 hours ago

    Albany, United States Albany Medical Center Full time

    Department/Unit: Patient Engagement Center Work Shift: Day (United States of America) Salary Range: $18.00 - $23.79 The Pre-Service Representative I is responsible for the initial touchpoint of our patient population to provide an exceptional patient experience with assisting in scheduling of services for our Hospital and Practice. This requires ability...

  • Pre-Service Representative

    1 week ago

    Albany, United States Albany Med Full time

    Department/Unit: Patient Engagement Center Work Shift: Day (United States of America) Salary Range: $18.00 - $23.79 The Pre-Service Representative I is responsible for the initial touchpoint of our patient population to provide an exceptional patient experience with assisting in scheduling of services for our Hospital and Practice. This requires ability...

  • Pre-Service Representative

    1 month ago

    Albany, United States Albany Medical Center Full time

    Department/Unit: Patient Engagement Center Work Shift: Day (United States of America) Salary Range: $18.00 - $23.79 The Pre-Service Representative I is responsible for the initial touchpoint of our patient population to provide an exceptional patient experience with assisting in scheduling of services for our Hospital and Practice. This requires ability to...