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Commissions Success Specialist
2 months ago
Telarus was recently recognized by Inc., as a best workplace; our positive culture is top priority. Telarus is the #1 global technology solutions distributor with a singular focus on accelerated partner success through unparalleled resources, support, and education. We are professionally committed to providing the highest quality of partner care. Telarus offers a competitive salary, and a comprehensive benefits plans including 401k with matching, and flexible PTO.
One of our top priorities is to help sales partners grow their business by creating a customer experience they will not get with any other technology solutions distributor. Cultivating relationships with our sales partners, business service suppliers, and the Telarus community is essential. We love a winning attitude
Overview: The ideal candidate will be focused on providing an exceptional customer experience to our sales partners on every interaction. This is a customer-facing position and the candidate will have regular communication via phone and email to many sales professionals. Must be willing to cultivate team processes and improvements for the benefit of our sales partners. The position requires a knowledge of contractual commission structures and financial processes. The individual selected will create an environment of support, trust, and positive communication. Providing education and understanding of system tools available to sales partners will be a priority to both internal and external individuals.
Qualifications:
- Requires 2-5 years of reconciling commissions or related finance experience
- Track record of excellent customer service
- Broad experience working with high-performing salespeople
- Ability to work in a constantly changing, fast-paced environment
- Independently complete assignments, projects, and tasks within defined service levels and accuracy
- Effective time management, organizational skills, and an eye for detail
- Intermediate or better experience with Excel, and knowledge of Microsoft suite
- Display the ability to think critically through complex issues and identify an appropriate solution
- An ethical and honest approach to work and the workplace required
- Assertive and strong interpersonal, communication, and negotiation skills. Demonstrate active listening skills
- Ability to analyze, review, and summarize commission data from multiple sources and provide results in a clear and understandable manner
- Proactively partner with various cross-functional teams within the organization to resolve commissions related disputes
- Experience working in Salesforce is preferred but not required
- Telecom/Chanel knowledge is preferred
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at a time.
remote work