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Medical Assistant Centralized Scheduler
2 months ago
About the Company:
Leading MDs is a growing Healthcare company looking for immediate new hires for our scheduling team. We are looking for various individuals who want to start their healthcare careers or further develop their skills.
A strong Healthcare benefits package inclusive of Medical, Dental and Vision– Employee eligibility effective 30 Days after hire date.
- 401(k)
- Life Insurance
- Long Term Disability
- Paid Time Off plan (2 weeks)
- Paid holidays annually
- Paid Sick Time
About The Role:
The Centralized Scheduler serves as the coordinator of clinic schedules and appointments. This position is responsible for creating and maintaining schedules within the Electronic Medical Records (EMR) system in support of medical and clinical staff throughout Leading MDs clinics, while ensuring the least impact on patients, families, and staff.
Schedule
This is a full-time position, Monday through Friday, approximately 8:00am to 5:00pm.
What Your Primary Responsibilities Would Be:
- Schedule initial and follow up appointments, including management of appointment cancelation requests
- Prioritize patient needs, based on clinic/provider
- Serve as a liaison for health care team in coordinating and processing schedules or requested schedule changes, medication refills, medical records requests, and assisting with managing scan/fax queues for clinics
- Register patients in EMR, including verification of insurance and financial information which may be obtained from various sources to confirm patient financial obligation(s) for visit
- Assist in answering and transferring calls for multiple clinics, retrieve messages and respond to call requests as appropriate, delegate clinical inquiries to appropriate clinic. Assist with problem resolution for the clinic staff and patients.
- Scan all documents related to patient into the appropriate location of patient’s EMR chart.
- Update patient information, ensuring all records are current during each interaction with a patient.
- Obtain prior authorization for all patient visits, as appropriate
- Resolve scheduling conflicts as they occur.
- Confirm patient appointments, and follow-up with no-show/canceled appointments
The Successful Candidate Will Possess:
- High school diploma or equivalent required
- Medical Assistant Experience
- Bilingual Spanish/English a Plus
- Excellent communication and organization skills
- 1+ administrative experience in medical office preferred.
- 1+ year experience with electronic medical/health record preferred.
- Proficiency with Microsoft Outlook calendar, excel, and word
Job Type: Full-time
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Goodyear, AZ 85395: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Medical Assistant: 1 year (Preferred)
Work Location: In person
