Event Services Manager

4 weeks ago

Las Vegas, United States American Payroll Institute Inc Full time
Job DescriptionJob Description

Summary/Objective

The Event Services Manager is responsible for executing contracted events held at MEET Las Vegas. The successful candidate orchestrates fulfillment through guiding and directing staff, labor, vendors, and suppliers. The Event Services Manager works in a deadline-driven, sales-focused environment.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Fulfills contracted events; manages pre-event to post-event activities.
  • Plans the scope of the customized event not limited to time, program, space, equipment, audio visual needs, logistics, staffing, and associated costs.
  • Schedules and conducts site visits, including pre/post-convention walkthroughs.
  • Solicits bids to create customized menus, event concepts and innovative décor elements.
  • Creates, administers, and approves event orders, vendor proposals, and schedules.
  • Creates annual budget and ensures adherence to approved limits.
  • Updates and verifies accuracy of profit and loss (P&L) statement; ensures delivered services are represented.
  • Manages staffing, labor, vendors, and supplier activities throughout the event; resolves issues.
  • Ensures venue policies, procedures, and quality standards are adhered to by staff, labor, vendors, and suppliers.
  • Develops standard operating procedures for service delivery; assesses performance in all phases of service delivery, identify areas of improvement, and administer proper training and development.
  • Optimizes profitability by reducing expenses and maximizing resources.
  • Collaborates with marketing team to develop marketing collaterals and online presence.
  • Develops ad hoc reporting not limited to financial and services activities.
  • Validates and submits invoices for payment.
  • Reconciles credit card statements.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Knowledge of independent venues, preferred.
  • Advanced skills proficiency MS Word, Excel, and Outlook.
  • Proficient in menu planning, and food and beverage management practices.
  • Skilled at maintaining close partner relationships, while ensuring a best-in-class service for both the client and event attendees.
  • Ability to travel within and outside of the Las Vegas, NV market.
  • Ability to work extended hours, nights, and weekends.

Required Education and Experience

  • Bachelor’s degree (Hospitality, Event Management, or Business)
    • Degree may be substituted with a combination of education and/or experience in a similar setting.
  • 2 years of experience in overseeing events to ensure they run smoothly, not limited to event vendors, suppliers, caterers, security, and other related functions.
  • 2 years of event planning experience in the events, venue, or hospitality industry.

Preferred Education and Experience

  • Experience with client relation management software or event diagramming, seating, and design platforms; TripleSeat and/or Social Tables is a plus.

Certificates, Licenses, Registrations

  • Non-Gaming License
  • TAM License (Techniques of Alcohol Management)
  • Food Handler Safety (Southern Nevada Health Card)

Supervisory Responsibilities

  • This position does not have direct reports.

Internal and External Interfaces

  • Internal: Key stakeholders at MEET Las Vegas and American Payroll Association.
  • External: Caterers, Labor, Service Providers, Suppliers, and Vendors.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

  • Adaptability - Adapts to changes in the work environment; able to deal with frequent change, delays, or unexpected events.
  • Analytical - Synthesizes complex or diverse information; collects and researches data.
  • Business Acumen - Understands business implications of decisions.
  • Change Management - Develops workable implementation plans; monitors transition and evaluates results.
  • Ethics - Works with integrity and ethically; upholds organizational values.
  • Initiative - Seeks increased responsibilities; looks for and takes advantage of opportunities.
  • Innovation - Meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas.
  • Interpersonal Skills - Maintains confidentiality; works well individually or collaboratively.
  • Judgment - Exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process.
  • Leadership - Exhibits confidence in self and others; effectively influences actions and opinions of others; accepts feedback from others.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; effectively presents information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Demonstrates group presentation skills; participates in meetings
  • Organizational Support - Follows policies and procedures; supports organization's goals and values.
  • Planning/Organizing - Prioritizes and plans work activities; sets goals and objectives.
  • Problem Solving - Gathers and analyzes information skillfully; resolves problems involving several concrete variables in standardized situations.
  • Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
  • Quality Management - Demonstrates accuracy and thoroughness.
  • Strategic Thinking - Develops strategies to achieve organizational goals; identifies external threats and opportunities; adapts strategy to changing conditions.
  • Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; able to read and interpret written information, complex instructions, short correspondence, and memorandums; writes correspondence, develops storyboards and outlines production plans.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Requires prolonged sitting, walking, and standing depending on the job tasks with bending, stooping, pulling, pushing, crouching and stretching, and lifting up to 25 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other technology equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Prolonged exposure to computer monitors. Normal office environment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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