Customer Enrollment Representative

4 days ago

Raleigh, United States Phoenix Mgmt Group Full time
Job DescriptionJob Description

Phoenix Marketing Group is a full-service marketing and consulting firm seeking a full-time Entry Level Customer Enrollment Representative to join our fast-growing organization. Our newest client is one of the largest and most dedicated telecommunications companies on the market. Our Entry Level Customer Enrollment Representatives are dedicated to providing our clients with out-of-the-box sales and customer enrollment solutions to drive the growth of a strong, high-quality consumer base. 

We believe in the simple principle of leaving the world better than we found it. The Entry Level Customer Enrollment Representative will be joining a team of solution-oriented, tenacious sales professionals motivated to serve communities by accessing clean and local energy sources. We take tremendous pride in knowing that our Customer Enrollment Representatives have connected thousands of consumers to high-quality clean energy solutions. Due to our innovative sales and enrollment strategies, we are excitedly expanding into new markets throughout the country. Our most recent venture is working with a community solar program that is seeking to expand into Raleigh.

Primary Objective: The Entry Level Customer Enrollment Representative will act as the liaison between client and customer to drive sales objectives, promote brand visibility, and provide the highest level of customer service. 

Responsibilities of the Entry Level Customer Enrollment Representative: 

  • Assist consumers in qualifying and transitioning to clean energy solutions
  • Deliver interactive presentations to demonstrate the benefits of our products and services to qualifying customers 
  • Habitually provide top-notch customer service to maintain brand loyalty and repeat business
  • Acquire, retain, and continuously develop industry knowledge to enroll customers according to company standards and compliance guidelines
  • Seamlessly integrate into communities to identify and secure new business opportunities
 

Requirements of the Entry Level Customer Enrollment Representative: 

  • Exemplify our core values of environmental sustainability and positively serving communities 
  • Unmatched integrity with the ability to establish and maintain trust with clients, customers, and community leaders
  • Self-starter with excellent problem-solving skills; comfortable taking initiative 
  • Successfully complete online, classroom-style, and in-person training 
  • Goal-oriented, driven, and intrinsically motivated to succeed

Benefits of our Customer Enrollment Representative Teams: 

Your hard work will never go unnoticed. To reward your dedication to our customers and mission, we offer:

  • Competitive commission structure and tremendous growth opportunity in a flourishing industry 
  • Individualized training and ongoing support
  • Company provided state-of-the-art technology
  • Corporate-funded retreats and travel opportunities

#LI-Onsite 

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