Enrollment Coordinator

2 weeks ago


Raleigh, North Carolina, United States Aston Carter Full time

Responsibilities:

  • The Enrollment Coordinator supports customer registration for the departments programs.
  • Candidates handle 30-35 calls daily and respond to emails via Zendesk.
  • Enrollment Coordinator provides education on programs, refers calls to appropriate members, troubleshoots systems, and supports customers with inquiries.

Performance Measurements:

  • Timely response to customer inquiries (phone and email).
  • Email box clearance daily.

Qualifications:

  • 2+ years of customer service experience required.
  • Professionalism, ability to multi-task, and attention to detail required.
  • Advanced communication skills required.
  • Proficiency in Microsoft Office Suite required.

Hours: Monday-Friday from 8:00 am to 5:00 pm

Pay Rate: $ /hour

Length of Assignment: 3-month contract with potential for permanent opportunities.

Skills: Customer service, written communication skills, diffusing

Experience Level: Entry Level

About Aston Carter: Aston Carter provides corporate talent solutions in accounting, finance, human resources, and more. Recognized for excellence and agility, we serve Fortune 500 companies globally.

Diversity, Equity & Inclusion:

  • Hiring diverse talent.
  • Maintaining an inclusive environment.
  • Building a culture of care, engagement, and recognition.
  • Ensuring growth opportunities.

The company is an equal opportunity employer committed to diversity and inclusion.


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