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Admin/Customer Service Clerk

2 months ago


El Dorado Hills, United States Frontier Dental Laboratories, Inc. Full time
Job DescriptionJob DescriptionDescription:

Frontier Dental Laboratories is seeking a highly motivated Admin/Customer Service Clerk. The ideal candidate will have great communication skills, ability to multi-task, detail oriented, organized and have great customer service skills. The position is fast paced and the right person must be able to work well under pressure, work independently and also in a team setting. General knowledge of dental terminology is a plus but not required.

Job Type: Full-time

Salary: $19.00 - $21.00 per hour depending on experience

Hours: 7:30am-4:30pm with a 1 hour lunch, Monday through Friday

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Employee Assistance Program


About Frontier Dental Lab Group:

Frontier Dental Laboratories is a full service, multi-site dental laboratory that provides high-end dental prosthetics, removable dental products and implants primarily for the cosmetic dentistry industry. Products include full arch and multi-unit anterior crowns and bridges, veneers, single and multi-posterior crowns and bridges as well as single unit and full mouth implants.

Requirements:

Required Skills:

Data Entry Proficiency: Demonstrated ability to accurately and efficiently perform data entry tasks, including entering patient information, case details, and other relevant data into computer systems. Attention to detail is crucial to ensure accuracy and prevent errors.

Computer Literacy: Proficiency in using computer software and applications essential for data entry, record keeping, and communication. Familiarity with Microsoft Office suite (Outlook).

Fast-Paced Environment: Proven experience working in a high-paced work environment where tasks need to be completed quickly and efficiently. Ability to maintain composure and meet deadlines even during busy periods.

Multitasking Skills: Strong multitasking abilities to manage multiple cases simultaneously. The candidate should be able to switch between tasks seamlessly while maintaining accuracy and attention to detail.

Packaging and Shipping: Familiarity with proper packaging techniques to ensure safe transport of cases to dental offices. Knowledge of shipping procedures, labeling, and documentation is essential.

Attention to Detail: Meticulous attention to detail to ensure accurate data entry and packaging.

Organizational Skills: Excellent organizational skills to keep track of various cases, prioritize tasks, and maintain an efficient workflow. Being able to manage and retrieve information quickly is crucial.

Adaptability: Flexibility to adapt to changing priorities and tasks in a dynamic work environment. The ability to handle unexpected challenges and adjust strategies accordingly is important.

Time Management: Effective time management skills to efficiently complete tasks within designated timeframes. This includes balancing data entry, packaging, and shipping responsibilities.

Communication Skills: Strong verbal and written communication skills to interact with team members, supervisors, and dental offices. Clear communication ensures smooth coordination and understanding of case requirements.

Team Player: Ability to collaborate with colleagues and contribute positively to a team-oriented environment. Willingness to assist others during peak workloads or with specific tasks as needed.


Physical Requirements

  • Sitting continuous for up to 6 hours
  • Standing continuous for up to 4 hours
  • Bending or stooping continuously for up to 4 hours
  • Must be able to lift, push, and carry up to 50lbs
  • Vision: The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts.
  • Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another, up to 4 hours
  • Extending hand(s) and arm(s) in any direction.

Work Conditions:

  • Lab/Office
  • Must be able to wear personnel protective equipment for tasks requiring them.

Work Location: In person, El Dorado Hills, Ca.

Language: English (Preferred)

Schedule: 8 hour shift


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