Pal & Title Processor

2 weeks ago

Fort Walton Beach, United States Eglin Federal Credit Union Full time
Job DescriptionJob Description

Starting Pay: $17.68

Position Closing Date: 05/06/2024


Role:

Performs duties under the direct supervision of the PAL & Title Supervisor

Essential Functions & Responsibilities:

  • Processes and disburses Pre-Approved Loan (PAL) drafts. Verifies loan terms, collateral, security interest and value are accurate and within lending guidelines.
  • Handles title work ensuring credit union interest is secured on all non-real estate collateralized loans. Researches and resolves title errors. Handles member requests for title changes. Releases liens when loans are paid off and assists members in attaining paper titles.
  • Assists with loan add-ons, PAL changes, overseas military sales, collateral swaps, and check in lieu, when PAL cannot be accepted. Prepares and processes loan modification agreements when required. Checks department work for completeness and accuracy.
  • Promotes, explains and cross-sells Credit Union products and services. Encourages and assists members with enrollment in electronic services and refers members to Eglin Financial Services. Meets established credit union goals.
  • Performs other job-related duties as assigned.

Performance Measurements:

  • All functions are efficiently, effectively and accurately performed and in compliance with established policies and procedures.
  • All communications with members, dealers and employees are professional, courteous, clear and concise.
  • Consistently reliable in attendance, punctuality and dependability.
  • Is trustworthy and performs in a positive, constructive and supportive manner with all members and employees.

Knowledge and Skills:

Experience

One year to three years of similar or related experience.

Education

A high school education or GED.

Interpersonal Skills

Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills

Must be able to operate general office equipment, PC and ancillary software.

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