Current jobs related to Front Office Manager - Kirkwood - Vail Resorts

  • Front Office Manager

    4 weeks ago

    Kirkwood, California, United States Vail Resorts Full time

    Job Summary:As a Front Office Manager at Vail Resorts, you will be responsible for overseeing the operational and administrative duties of the Front Office, ensuring exceptional guest service and meeting profit levels. This role requires strong leadership and communication skills, with the ability to manage a team and interact with guests, owners, and other...

  • Front Desk Representative

    1 month ago

    Kirkwood, California, United States Vail Resorts Full time

    Experience the Ultimate Mountain GetawayCome and discover a world of adventure and possibility as a Front Desk Agent with Vail Resorts. As the face of our hotel, you'll be the first point of contact for our guests, helping to create unforgettable experiences and memories that last a lifetime.What We OfferA dynamic and supportive work environmentCompetitive...

  • Front of House Team Member

    2 weeks ago

    Kirkwood, Missouri, United States Clark Full time

    Job DescriptionAt Clark, we're looking for a Front of House Team Member to join our team. As a key member of our team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your role will involve greeting guests, managing tables, and maintaining a clean and welcoming environment.Key...

  • Front Desk Agent

    3 months ago

    Kirkwood, United States Vail Resorts Full time

    Continue Your Experience of a Lifetime! Vail Resorts provides a variety of opportunities for employees to grow in their passion for the outdoors while building lifelong connections with teammates and guests from around the world. As you move from season to season, or begin a year-round career, you'll continue to receive some of the highest compensation...

  • Front Desk Agent

    3 months ago

    Kirkwood, United States Vail Resorts Full time

    Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you...

  • Office Supervisor

    1 month ago

    Kirkwood, Missouri, United States Talent Leverage Full time

    About the JobWe are seeking a highly motivated and experienced Office Supervisor to join our team at Talent Leverage. As a key member of our organization, you will be responsible for managing and coordinating office projects, providing feedback and assistance in developing marketing campaigns, and collaborating with our sales and engineering teams.Key...

  • Assistant Store Manager

    3 weeks ago

    Kirkwood, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Assistant Spa Manager

    2 weeks ago

    Kirkwood, Missouri, United States Hand & Stone - FGG Spas Full time

    Job DescriptionHand & Stone Massage and Facial Spa Clark is seeking a highly skilled Assistant Spa Manager to join our team. As a key member of our management team, you will be responsible for driving performance, coaching and training staff, and delivering exceptional customer experiences. If you have a passion for leadership, a drive for results, and a...

  • Assistant Spa Manager

    1 month ago

    Kirkwood, Missouri, United States Hand & Stone - FGG Spas Full time

    Job Title: Assistant Spa ManagerWe are seeking a highly motivated and experienced Assistant Spa Manager to join our team at Hand & Stone Massage and Facial Spa Clark. As a key member of our management team, you will play a critical role in driving sales performance, coaching and training staff, and delivering exceptional customer experiences.Key...

  • Retail Sales Associate

    1 week ago

    Kirkwood, Missouri, United States Above All Personnel Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Retail Sales Associate to join our team at Above All Personnel. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling cash transactions, and maintaining a clean and organized front area.The ideal candidate will possess...

  • Account Manager

    3 weeks ago

    Kirkwood, Missouri, United States Synerfac Full time

    Account Specialist Job DescriptionAt Synerfac, we are seeking a highly skilled Account Specialist to join our team. As an Account Specialist, you will play a critical role in overseeing account performance and growth, focusing on business retention and development.Key Responsibilities:Oversee account performance and growth, focusing on business retention and...

  • Medical Assistant

    4 months ago

    Kirkwood, United States Bi-State Cardiovascular and Internal Medicine, PC Full time

    Position Open:  Registered/Certified Medical Assistant , Med Tech or Nurse Assistant for our Cardiology office.  (Monday-Friday: 9AM to 5:30PM)Duties:Directs patient to proper exam/treatment rooms.Performs patient intake (obtaining vital signs, performing medication reconciliation, performs EKGs/Holter Monitoring and other diagnostic testing as...

  • Medical Assistant

    4 weeks ago

    Kirkwood, Missouri, United States Bi-State Cardiovascular and Internal Medicine, PC Full time

    Job Title: Medical AssistantBi-State Cardiovascular and Internal Medicine, PC is seeking a highly skilled and dedicated Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare professionals in delivering top-notch medical services.Key Responsibilities:Direct...

  • Store Manager

    1 week ago

    Kirkwood, Missouri, United States Vail Resorts Full time

    Job DescriptionJob Summary:At Vail Resorts, we're committed to delivering exceptional customer experiences. As a Store Manager, you'll play a critical role in driving sales growth, managing inventory, and leading a team of retail professionals. Your expertise in customer service, sales techniques, and operational skills will be essential in creating a...

  • Operations Development Manager

    2 weeks ago

    Kirkwood, Missouri, United States L'Oreal USA, Inc Full time

    Operations Development Manager for HairWe are seeking a highly skilled Operations Development Manager for Hair to join our team at L'Oreal USA, Inc. This role will be responsible for managing package development and project management activities to ensure timely and cost-effective new product launches, promotions, and maintenance of basic business activities...

  • Operations Development Manager for Hair

    2 weeks ago

    Kirkwood, Missouri, United States L'Oreal USA, Inc Full time

    Operations Development Manager for HairAre you a packaging expert looking to take your career to the next level? We're seeking an Operations Development Manager for Hair to join our team at L'Oreal USA, Inc.In this role, you'll be responsible for managing package development and project management activities to ensure timely and cost-effective new product...

  • Patient Service Liaison

    4 weeks ago

    Kirkwood, Missouri, United States Summit Health Inc Full time

    Job SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Summit Health Inc. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients, families, and visitors.Key ResponsibilitiesGreet and direct patients, families, and visitors in a friendly and professional...

  • Hospital Operations Manager

    1 month ago

    Kirkwood, Missouri, United States Animal Emergency Clinic Full time

    Job Summary:The Hospital Manager is responsible for the daily operations of the Animal Emergency Clinic in Crestwood. This includes developing an efficient and effective hospital support team, partnering with the Veterinarian to drive revenue and manage costs, and creating a hospital culture based on high-quality patient care and excellent customer...

  • Hospital Operations Manager

    4 weeks ago

    Kirkwood, Missouri, United States Animal Emergency Clinic Full time

    Job Summary:The Hospital Manager is a key member of the Animal Emergency Clinic team, responsible for overseeing the daily operations of the hospital. This includes supervising staff, managing budgets, and ensuring the delivery of high-quality patient care and customer service.Key Responsibilities:Supervise and manage hospital staff to ensure efficient and...

  • Hospital Operations Manager

    1 month ago

    Kirkwood, Missouri, United States Animal Emergency Clinic Full time

    Job Summary:The Hospital Manager is responsible for the daily operations of the Animal Emergency Clinic in Crestwood. This includes developing an efficient and effective hospital support team, partnering with the Veterinarian to drive revenue and manage costs, and creating a hospital culture based on high-quality patient care and excellent customer...

Front Office Manager

2 months ago

Kirkwood, United States Vail Resorts Full time
Job DescriptionJob Description

 

Create Your Experience of a Lifetime

Come work and play in the mountains  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

  • Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
     

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

 

Job Summary:

Manages all operational and administrative duties of the properties Front Office to provide the highest standard of courteous service while meeting and exceeding profit levels. Provides overall direction, coordination, and evaluation of the front office department and staff. Interviews, hires, trains, supervises, evaluates, counsels, develops, and administers progressive disciplinary procedures for front office staff. Interacts positively with guests and takes action to resolve issues to the satisfaction of guest/resort. Demonstrates a strong, consistent ability to communicate with guests, owners, and other departments. Ability to take initiative on projects around the resort and collaborate with the other departments to ensure success for our guests, owners and the overall property. 

 

Job Responsibilities:

  • Responsible for hiring, supervising, training, coaching and empowering Front Desk staff in Front Office operations, guest service, guest security and safety.
  • Ensure Front Office staff follow all Front Office and Kirkwood Resort Lodging policies and procedures, including guest service, booking policies, POS, guest security, accuracy of billing, hazard and safety plans. Address and correct any training issues immediately.
  • The FOM is expected to provide exemplary guest service to all guests at all times and to ensure a satisfactory guest arrival and departure experience for guests and homeowners, setting an example for the staff they lead. This includes reviewing Front Office guest service scores on a weekly basis, achieving survey goals, addressing any service issues with staff, and coaching staff to provide guest service that provides and experience of a lifetime while following guest service protocol. This also includes working with the General Manager to alter policies and procedures as needed to provide excellent guest service.
  • Responsible for adhering to and managing labor budget for front office team. 
  • Follow up on accounting and reservations billing issues and resolve daily.
  • Review condo inventory on a weekly basis. Be aware of condo occupancy at least one month out. Communicate with other lodging managers any sell-out or over-sold dates, special requests, VIP arrivals, etc. Address with revenue manager any oversold issues. Engage with Group Sales on upcoming groups and provide feedback after any groups checkout.
  • Monitor comp room count report and manage assignment of comps to specific units.
  • Responsible for owner and owner guest arrival and departure experience, addressing any concierge requests, checking in /out owners whenever possible and in general ensuring that each owner receives excellent guest service throughout their stay.
  • Responsible for reservation room assignments, including ensuring that all guest requests are met, accuracy of room assignments, addressing and resolving any double-booking issues, communicating last-minute room changes to housekeeping.  Manage Revenue Equalization program to ensure revenue is spread equally among owners of like units.
  • The FOM is responsible for processing owner and owner guest reservation requests, the owner arrival experience and the accurate posting of room revenue to owner statements. The FOM does address owner questions regarding revenue equalization, availability of unit, and provides feedback on guest responses that may impact owner revenue.
  • Responsible for ordering operating supplies and managing the operation of any supplies required for the Front Desk and adhering to budget.
  • Other duties as assigned.

 

The expected pay range is $25 - $28. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  504958
Reference Date: 09/09/2024 
Job Code Function: Front Office