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Commercial Insurance Customer Service Rep
4 months ago
Dont wait, take the next step in your career today. Farmers Insurance SE Michigan in Livonia, Michigan, is looking for a motivated and dynamic individual to join our team as a Full-Time Commercial Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in the Insurance Industry? No problem This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.
Benefits
Annual Base Salary + Bonus Opportunities
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Pay Raise Opportunities
Licensing Assistance
Employee Discounts
Free Coffee
Dogs Birthday Off
Responsibilities
Meet new business production goals and objectives as established.
Develop insurance quotes
Process customer policy change requests.
Secure all Trailing Documents from customers.
Maintain knowledge of new products and services.
Generating insurance quotes.
Provide exceptional customer service and support.
Be outstanding at relationship building.
Develop and maintain client relationships.
Provides on-going support to insurance clients as needed.
Work independently and as part of a team.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Excellent Communication/interpersonal skills.
Follow through and exceed current and prospective client expectations.
Great Customer Service Skills.
Works well with other employees and is a team player with a positive attitude.
Willingness to obtain a Property & Casualty insurance license
Willingness to obtain a Life & Health Insurance license
Prior sales experience is preferred.
