Entry-Level Insurance Customer Service Representative

4 months ago

Circleville, United States DeLong Insurance Agency Inc. Full time
Job DescriptionJob Description

DeLong Insurance Agency Inc., established in 1961, is a family-owned independent insurance agency committed to treating each client with honesty and fairness according to God's Golden Rule. Our small agency boasts a family feel and environment, where every team member is valued and respected. We are passionate about advising clients and strive to build relationships of mutual trust. At DeLong Insurance, we uphold a high standard of excellence and service, truly living up to our motto: "In Business to Serve You."


We are seeking a dedicated Entry-Level Insurance Customer Service Representative to join our close-knit team. This role is ideal for someone eager to start their career in the insurance industry within a supportive and family-oriented environment. You will be responsible for providing exceptional customer service, handling client inquiries, and supporting the overall operations of the agency.


If you are looking to begin your career in a supportive and family-oriented environment, we would love to hear from you. Apply today to join DeLong Insurance Agency Inc. and become a part of our mission to serve our clients with honesty, fairness, and excellence.


Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Hands on Training

Career Growth Opportunities

Evenings Off

Weekends Off

Holidays Off

Professional Development

Mentorship

Professional Work Environment

Equipment Provided

Monday - Friday (8:30am - 5pm) Work Schedule


Responsibilities
  • Provide comprehensive insurance education and guidance.
  • Maintain accurate and up-to-date client records.
  • Prepare and issue insurance documents promptly and accurately.
  • Ensure policy changes are processed accurately and in compliance with regulations.
  • Conducts timely follow-up communication with clients to address inquiries and concerns.
  • Identify opportunities to upsell additional products to existing clients.
  • Implement retention strategies to foster loyalty and satisfaction.

Requirements
  • Licensing Requirements: You will be required to obtain a Property and Casualty License (if not already licensed).
  • No previous insurance experience is required. Preferred candidate would have previous professional office experience.
  • Proactive and motivated individual who takes initiative without constant supervision.
  • Meticulous attention to detail in all tasks and responsibilities.
  • Works effectively with colleagues to achieve team goals and objectives.
  • Driven by achieving personal and professional goals.
  • Clear and effective communication skills, both written and verbal.
  • Demonstrates professionalism and respect in all interactions within the office environment.

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