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Insurance Customer Service Associate

2 months ago

Circleville, Ohio, United States DeLong Insurance Agency Inc. Full time
About DeLong Insurance Agency Inc.

DeLong Insurance Agency Inc. has been a family-operated independent insurance provider since 1961, dedicated to principles of integrity, fairness, and outstanding service. Our team works closely together in a supportive atmosphere, striving to foster trust-based relationships with our clients. Our guiding principle, "In Business to Serve You," underscores our commitment to excellence in client service.

Position Overview: Entry-Level Insurance Customer Service Representative

We are in search of a motivated individual to fill the role of an Entry-Level Insurance Customer Service Representative. This position is ideal for those looking to embark on a career in the insurance sector within a nurturing and family-oriented environment. Key responsibilities include delivering exceptional customer service, responding to client inquiries, and assisting with agency operations.

If you are looking to start your career in a supportive workplace, consider becoming part of DeLong Insurance Agency Inc. and contribute to our mission of serving clients with integrity, fairness, and excellence.

Benefits Offered
  • Competitive Annual Salary Based on Experience
  • Paid Time Off (PTO)
  • Comprehensive Training and Development Opportunities
  • Career Advancement Potential
  • Consistent Evenings, Weekends, and Holidays Off
  • Professional Development and Mentorship Programs
  • Collaborative and Professional Work Environment
  • Necessary Equipment Provided for Work Tasks
  • Work Schedule: Monday - Friday (8:30 am - 5 pm)
Key Responsibilities
  • Provide comprehensive insurance education and assistance to clients
  • Maintain precise and updated client records
  • Issue insurance documentation accurately and promptly
  • Ensure adherence to policy change procedures and regulations
  • Engage in effective communication and follow-up with clients
  • Identify opportunities for promoting additional insurance products
  • Implement strategies for client retention and satisfaction
Qualifications
  • Licensing Requirements: Acquire a Property and Casualty License (if not already licensed)
  • No prior insurance experience required, though professional office experience is preferred
  • Self-driven individual with attention to detail and initiative
  • Effective team player with a commitment to personal and professional development
  • Strong written and verbal communication abilities
  • Professionalism and respect in all office interactions