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Client Relationship Specialist

3 months ago

Green Bay, United States Cailleo Properties Full time
Job DescriptionJob DescriptionSalary: $40,000 to $100,000 +

Cailleo Properties (dba Fox Cities Home Buyers, iBuyWI & Wisconsin Discount Properties) is looking for a Sales Assassin.  


POSITION OVERVIEW 

inside 

In every conversation lies an opportunity to establish a genuine connection and greatly impact someone’s life.  Your mission as a Client Relationship Specialist is to identify opportunities for our Acquisitions Closers Team to meet with potential sellers.  You will be the crucial first encounter for each potential seller in their journey with our team.  


CORE AREAS OF RESPONSIBILITY


  • Lead Identification and Qualification: Conduct outbound phone calls to identify and qualify potential leads
  • Rapid Response: Demonstrate an exceptional sense of urgency by promptly responding to incoming phone calls, texts, and leads generated through our marketing channels
  • Appointment Scheduling: Schedule appointments for the Acquisition Closers Team, ensuring efficient utilization of their time
  • Lead Nurturing: Cultivate relationships with qualified leads through diligent follow-up until they are ready for an appointment or contract, showcasing your attention to detail and commitment to an exceptional customer experience and outcome
  • Collaboration: Collaborate closely with Acquisition Closers to facilitate a seamless transition from lead generation to closing.
  • Record Keeping: Maintain meticulous records of all activities in our Customer Relationship Management (CRM) system.
  • Performance Metrics: Strive to meet or exceed Key Performance Indicators (KPIs) established by you, aligning with your income targets
  • Networking: Actively participate in the team's investor networking events to build industry connections and broaden your knowledge
  • On-Call Coverage: Share rotational after-hours and weekend 'on-call' coverage to ensure round-the-clock availability for potential customers


NON-NEGOTIABLES


You have a very strong sense of urgency.  Speed to lead Urgency is one of the things that will be foundational to your success.  The conversion rate decreases by a staggering 70% after 2 minutes on an incoming lead.  All the opportunity lives in your ability to connect with a new lead quickly.


You have astounding attention to detail.  We are in a business of serving people, often in a difficult season of their life.  Being able to pick up on small details in conversation, ask deeper questions, and develop trust is essential.  There are many cues that a prospective customer offers; you lean in with curiosity and genuine care & compassion.  You are meticulous in keeping detailed records in the company’s CRM and following the sales process. 


You are passionate, driven & hungry and obsessed with results.  You are extremely dedicated to contributing excellence to the team, and being a part of driving the company’s success.  You’re a competitor, seeking to be better than the version of yourself that you were yesterday.  You have a 'whatever it takes' attitude and a willingness to go above and beyond.


You’re coachable, adaptable & humble.  You find excitement in learning world class sales techniques and implementing them intio your sales process.  You embrace mentorship and are eager for feedback on your performance so that you can make adjustments.  You actively seek out ways to sharpen your skills.


You are resilient.  Rejection doesn’t phase you.  You have the ability to bounce back from setbacks, maintain a positive mindset and persevere through tough situations with unwavering determination to contribute to the success of the team, and your individual success.  You believe in a 'win or learn' philosophy.


Your energy is infectious.  You have a very strong positive energy and tone of voice that makes people lean in when you speak.  You make the room better by walking into it.  Communication and collaboration are the heartbeat of our team.  


REQUIREMENTS


Experience in real estate is cool (we are obsessed with our industry) but we care little about specific education and experience.  Instead, we place a high value on a person’s drive, determination, extreme ownership & Mamba Mentality.  We believe that if a person is a good fit for our company based on their character, culture and skill level (in that order) we can teach and train on the industry and our company’s processes.


A BIT ABOUT OUR TEAM


We are a group of highly passionate people who care deeply about our team members, customers & community.  We are an unrelated family, who bickers, challenges one another and inspires one another to be the best version of ourselves.  Our dynamic is intense and admittedly chaotic at times  We innovate and pivot very quickly in our business strategies and processes.  Ultimately, we love what we do, who we do it with and who we do it for.  Our passion for our mission and rock solid belief in our vision is our fuel to achieve exceptional results  


COMPENSATION

Client Relationship Specialists who exceed their KPI’s will have total compensation earnings in excess of 6 figures.  The total compensation includes a base salary plus commission based on individual KPI's, with uncapped opportunity. 


If ALL of the above resonates with you, we’d love to meet you


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