Front Desk Concierge

3 weeks ago


Marco Island, United States PHP Management Services LLC Full time
Job DescriptionJob DescriptionDescription:

In the role of a Front Desk Concierge, you play a pivotal role as the curator of unforgettable experiences for our residents and guests at Towers. Beyond being a concierge, you are the architect of seamless moments, seamlessly blending the excitement of welcoming residents with the finesse of upholding regulations. Your responsibility is to maintain an environment that exudes warmth and security, creating a hospitable atmosphere.

Responsibilities:

  • Take on some dynamic responsibilities while you greet residents, provide verbal instructions, and enforce rules in building and outside pool/patio area
  • You will engage in customer interactions by handling inquiries, minor complaints, and suggestions calmly and professionally.
  • In this fast-paced environment you will respond quickly to unusual situations with a calm yet professional demeanor
  • Contribute to a team-oriented environment supporting safety and guest satisfaction.
  • Engage in physical tasks, including equipment movement and regular patrols.
  • Perform various tasks simultaneously, including checklists and daily operational procedures.
  • Answer the Assocation's phone
  • Scanning and filing of documents
  • General office duties including use of Cinc software, word, excel, MS office, etc.
  • Assist owners with requests/needs
  • Oversee all traffic entering and exiting the building, including guests, vendors, contractors and others.



Requirements:

Qualifications:

  • Must be at least 18 years of age.
  • Ability to communicate effectively, make quick decisions, and follow safety practices.
  • Flexibility to work variable schedules, including weekends and overnight shifts.
  • Be able to work from Thursday through Monday aprox 9am - 1pm

Education and Experience:

  • High School Diploma
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite or related software.
  • Excellent problem-solving and critical thinking skills.
  • Must have a positive attitude with the ability to remain flexible and patient.
  • Excellent organizational and multitasking skills.
  • Excellent administrative skills.

At Condominium Associates, we are proud to offer competitive salary commensurate with experience, a comprehensive benefits package, including health, dental, and 401(k) options, Professional development opportunities and a collaborative and inclusive work environment.

Join our team and be a crucial part of creating a secure, welcoming and vibrant community at Towers Your dedication and positive approach will contribute to the exceptional experience of our residents and guests.



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