Community Sales Associate

3 weeks ago

Walnut Creek, United States Atria Senior Living Full time
Job DescriptionJob Description

Overview

We create communities where employees thrive in their work, helping our residents thrive in their homes.

We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order to achieve something together that they could not do alone.

Atria Senior Living’s family of brands has immediate openings for individuals looking for a career with competitive pay and outstanding benefits, including:

  • Paid holidays and PTO
  • Community employees may receive annual anniversary rewards dependent on classification
  • Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
  • Benefits package also includes Health, Dental, Vision, and Life Insurance
  • Retirement Savings Plan / 401(k) employer match
  • Tuition reimbursement (U.S Based Communities)

*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now


Responsibilities

  • Respond to telephone inquiries and conduct walk-in and scheduled tours with prospective residents or interested parties.
  • Meet or exceed weekly company/community sales standards.
  • Produce a weekly sales forecast.
  • Accurately maintain the community’s Customer Relationship Management database by entering information about new inquiries and recording consistent and appropriate follow-up communication with inquiries and prospective residents.
  • Qualify prospective residents, effectively matching our services to their needs thus maximizing move-in potential.
  • Assist the Executive Director and Community Sales Director in ensuring that the community, including all available apartments, model apartments, common areas and grounds are staged, marketable and presentable.
  • As necessary, assist the Management Team in completing the necessary move-in paperwork ensuring a smooth transition for the resident and acting in compliance with the company policies and appropriate state licensing regulations.
  • Coordinate move-in and transfer arrangements; work with community staff (i.e., Housekeeping, Maintenance, movers, etc.) to ensure apartment readiness.
  • May perform other duties as assigned.

Qualifications

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Must successfully complete all Atria specified training programs.
  • Must possess strong customer service skills, basic financial knowledge of revenue and profitability, intermediate computer and electronic file management skills and strong organizational skills including ability to follow-up, detail-oriented, ability to multi-task. Must have the ability to maintain confidentiality.

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