Hotel Front Desk Attendant
1 week ago
$12 hourly
Responsibilities:- Mitigate customer complaints as needed
- Bookkeeping: keep accurate records of all hotel guest account information
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Communicate with housekeeping to make sure guest rooms are ready
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- Comfortable taking telephone calls and mitigating stressful situations
- 1+ year of hotel industry experience or related job preferred
- High school diploma, GED, or equivalent
- Working knowledge of Microsoft Office and reservation management systems
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
Our Sleep Inns are located in Charleston and Teays Valley. We value hard-working, loyal team members with great attention to detail. We all work together to provide our guests with the cleanest rooms and the best service.
Charleston - 2772 Pennsylvania Avenue, I-79 exit 1
Teays Valley - 1211 Liberty Park Drive, I-64 exit 39
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