Host

2 months ago

Miami Beach, United States Riviera Dining Group LLC Full time
Job DescriptionJob Description


RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene.

At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.

DREAM IT
MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges, and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River (opened June 2024), and MM, a Membership Community. Upcoming projects include NOORA and Claudie (scheduled for fall 2024), AVA’s second location in Coconut Grove (2025), and HONŌ Japanese Steakhouse (2026).

BUILD IT
RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States.

GROW IT
RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities.

Summary:

As a host/hostess of this organization reporting to the general Manager you are responsible for managing and leading daily front desk operations for the restaurant. Oversight of regular and VIP clientele, development of private event contacts, concierge, celebrity and guests of international renown, database management, inventory of menu supplies, supply purchases and guest satisfaction are paramount priorities.

RESPONSIBILITIES:

  • Greet guests promptly as they enter the restaurant, making a positive first impression.
  • Greet guests warmly with a smile, making eye contact.
  • Always uses all guests’ names. Knows and acknowledges all VIPs by name.
  • Promotes the company’s high level of service standards by exhibiting friendliness, knowledge of the restaurant, and attentiveness to guests’ needs.
  • Answers phones, keeps accurate count of reservations, and handles reservation book.
  • Collects and stores menus.
  • Maintains menus to be sure that they are clean and presentable.
  • Ensures that all menus have proper inserts and are current according to the most recent menu changes.
  • Replaces all menus in poor condition after making sure that replacements are fully stocked.
  • Maintains an ample supply of souvenir menus/business cards/matches and other collateral materials.
  • Has complete knowledge of the floor plan, table numbers, and station charts.
  • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service.
  • Proactively visit with and interact with restaurant guests; build loyalty and face/name recognition.
  • Positively handle guest’s requests and accept feedback with grace and humility
  • Monitors which tables are in use, available, and about to turnover.
  • Is immediately aware when tables are reset and ready for guests.
  • Checks for completeness of table settings.
  • Keeps an accurate count of customers providing the kitchen and management with a form indicating how many guests-Have Arrived-Will be arriving-Have yet to order-Have Cancelled-Did not show-Walked-in
  • Frequently checks back with guests who are waiting in the bar area to be seated.
  • Makes it evident to guests that we have not forgotten them and are in the process of preparing a table for them.
  • Follows “waited” procedures.
  • Assists server by answering any questions guests may have regarding the menu.
  • When a guest is leaving, always thank them and use their name.
  • Maximize seating utilizing Seven Rooms.
  • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels).
  • A complete understanding of all menus, menu structure.
  • An understanding of the cocktail program structure and pricing model of the Main Bar as well as L’Atelier by MILA, An understanding of the wines-by-the-glass program and wine program, including corkage fees
  • Possess knowledge of the beer and N/A program
  • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
  • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
  • Attend employee meetings and communicate suggestions for improvement as needed.
  • Manager and coordinate all menu changes and communicate with the service team
  • Understand and comply with Company Policies.
  • Promptly report equipment and food quality problems to Management team
  • Maintain positive co-worker and guest relations at all times
  • Maintain and strictly abide by State sanitation/Health regulations and company standards.
  • Follow up on daily side work duties.

Requirements/Qualifications:

  • A minimum of 3-5 years of experience in high volume elevated dining restaurant in a major metropolitan market.
  • Experienced with online booking platforms such as OpenTable, Resy, Seven Rooms.
  • Must be detail oriented and possess effective communication and written skills.
  • State complaint food handling certificate
  • Must have computer knowledge (Excel, Windows, etc.)
  • Ability to multi-task.
  • Must be a team player and possess strong leadership abilities.
  • Self-motivated and performance driven.
  • Professionalism and courtesy.

Other Skills and Knowledge:

  • Punctuality and regular and reliable attendance.
  • Effective communication, written and interpersonal skills.
  • Time management skills.
  • Compute basic arithmetic.
  • Ability to comprehend and follow recipes.
  • Maintain confidentiality of company information and recipe data

Physical Demands And Work Environment:

  • Remain in stationary position for up to 8 hours throughout work shift.
  • Be able to reach, bend, stoop and frequently lift up to 50 pounds.

  • Host

    2 weeks ago

    Miami Beach, United States Major Food Group LLC Full time $21 - $24

    Job DescriptionJob DescriptionMajor Food Group is seeking a Host/Hostess at Carbone Miami!MFG is hiring an experienced Host/Hostess with a strong work ethic to help set and maintain the highest standards of cuisine and professionalism.Carbone is an Italian-American restaurant created by Mario Carbone, Rich Torrisi and Jeff Zalaznick. The restaurant pays...

  • Host

    2 months ago

    Miami Beach, United States Aba Miami- Bal Harbour Full time

    Job DescriptionJob DescriptionWe’re hiring people to join our team as HOST STAFF!  A Few of Our Host Benefits:Restaurant DiscountsEmployee Assistance Program - Focusing on a Commitment to Mental Health & WellnessPaid Vacation for Qualifying EmployeesBlue Cross Blue Shield Medical InsuranceDental & Vision InsuranceLife, Accident Protection & Critical...

  • Host

    3 months ago

    Miami Beach, United States Betsy Hospitality Management, LLC Full time

    Job DescriptionJob DescriptionThe Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy...

  • Host/Hostess

    4 days ago

    Miami Beach, United States Dolce Miami Part time

    Job DescriptionJob DescriptionThe Host/Hostess is responsible for seating as many guests as possible in the restaurant, maintaining hospitable and friendly interactions with all guests, and ensuring that the dining room, entryway, host stand, and menus are kept clean throughout shift, among other position responsibilities as dictated by management.Duties and...

  • Host/Hostess

    4 weeks ago

    Miami Beach, United States Yardbird Miami Part time

    Job DescriptionJob DescriptionHost/HostessREPORTS TO: Restaurant ManagerKEY RELATIONSHIPS: Guests, Kitchen Staff, Stewarding Staff, F&B StaffJob Description: The host/reservationist is the first and last person a guest will interact with in the restaurant. Therefore, it is imperative that the first and last impression a guest will have is positive, gracious...

  • Host / Hostess

    4 weeks ago

    Miami Beach, United States Estiatorio Milos Full time

    Job DescriptionJob DescriptionOverviewAs the primary point of contact upon guest arrival, the host / hostess is mainly responsible for greeting and seating guests in a friendly, professional and efficient manner. Communication and coordination abilities are paramount when noting and treating any intricate guess requests. The host / hostess always pays close...

  • Host / Hostess

    3 months ago

    Miami Beach, United States Estiatorio Milos Full time

    Job DescriptionJob DescriptionOverviewAs the primary point of contact upon guest arrival, the host / hostess is mainly responsible for greeting and seating guests in a friendly, professional and efficient manner. Communication and coordination abilities are paramount when noting and treating any intricate guess requests. The host / hostess always pays close...

  • Zaytinya Host

    2 months ago

    Miami Beach, United States José Andrés at The Ritz-Carlton South Beach Full time

    Job DescriptionJob DescriptionZAYTINYA HOSTJosé Andrés restaurants have always been centered around our original mission, Change the World through the Power of Food! From fast casual to fine dining and everything in between, TFG’ers know they all play a critical role in overall success of our brands. We are currently searching for qualified hosts to...

  • Host

    7 days ago

    North Miami Beach, United States 11 KTCHN GROUP Part time

    Job DescriptionJob DescriptionBenefits:Employee discountsFree uniformsHealth insuranceDescription: The Host or Hostess is the friendly face that welcomes guests to our establishment, ensuring they have a memorable dining experience from the moment they arrive. Responsible for managing reservations, seating guests, and maintaining the lobby area, they play a...

  • Host

    3 months ago

    Miami, United States Sparrow Italia Miami Full time

    Job DescriptionJob DescriptionSparrow Italia is a modern Italian restaurant that embodies European sophistication. With a location in the prestigious Mayfair neighborhood of London and a location coming soon in Miami, Sparrow sets the tone for a chic atmosphere that honors the values belonging to generations of Italian table lovers.The expansive menu...

  • Restaurant Host

    2 weeks ago

    Miami Beach, Florida, United States Grove Bay Hospitality Group Full time

    Job OverviewWe are seeking a dynamic and personable Host to enhance the guest experience at our esteemed establishment. As a key member of our front-of-house team, you will play a crucial role in ensuring that our guests feel welcomed and valued from the moment they arrive.Key Responsibilities:Warmly welcoming guests as they enter the restaurant.Assisting...

  • Host

    2 weeks ago

    Miami, United States PF Changs Careers Full time

    Hiring immediately for full-time or part-time Host or Hostesses. *Benefits We Offer: * * Vacation pay* * Benefit plan options* * Competitive pay * Flexible schedule * Paid on the job training * Opportunity to work with a growing brand with advancement opportunities and ongoing development – we promote from within * Food provided - free meal / food per...

  • Host

    3 months ago

    Miami, United States Emmy Squared Pizza Full time

    Job DescriptionJob DescriptionEmmy Squared Pizza is coming to Coral Gables, FL! Part of the Pizza Loves Emily Restaurant Group, Emmy Squared Pizza is an upscale casual full-service restaurant company, with over 20 locations in New York City, Westport, Philadelphia, Washington DC, Alexandria, Charlotte, Atlanta, Athens, Birmingham, Louisville, Nashville, and...

  • Host / Takeout

    2 months ago

    Miami, United States Anthony's Coal Fired Pizza - Kendall Full time

    Job DescriptionJob DescriptionHungry for Hospitality? FIRE UP YOUR CAREER! Anthony’s Coal Fired Pizza has the FRESHEST ingredients any way you slice it! When you put good things in the Oven, good things come out. Everything served HOT, HOT, HOT, including our signature pizzas that are cooked in a 900-degree Oven. You're the last piece of the pie!...

  • Host / Takeout

    3 months ago

    Miami, United States Anthony's Coal Fired Pizza - Coral Gables Full time

    Job DescriptionJob DescriptionHungry for Hospitality? FIRE UP YOUR CAREER! Anthony’s Coal Fired Pizza has the FRESHEST ingredients any way you slice it! When you put good things in the Oven, good things come out. Everything served HOT, HOT, HOT, including our signature pizzas that are cooked in a 900-degree Oven. You're the last piece of the pie!...

  • Restaurant Host Position

    7 days ago

    Miami Beach, Florida, United States Grove Bay Hospitality Group Full time

    Job OverviewAbout the Role: We are seeking a dynamic individual to fill the role of Host at our esteemed establishment. This position is crucial in creating a welcoming atmosphere for our guests and ensuring a seamless dining experience.Key Responsibilities:Welcome patrons as they enter the venue.Assist guests with reservations and escort them to their...

  • Restaurant Host Position

    2 weeks ago

    Miami Beach, Florida, United States Grove Bay Hospitality Group Full time

    Job OverviewWe are seeking a dedicated Host to join our vibrant team at Grove Bay Hospitality Group. This role is essential in creating a welcoming atmosphere for our guests and ensuring a smooth dining experience.Key Responsibilities:Welcome patrons as they enter the establishment.Assist guests with reservations and escort them to their designated...

  • Restaurant Host

    1 month ago

    Miami, United States Cajun Boil Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingPaid time off About the Company:Cajun BoilCajun Boil is a New Orleans style Seafood restaurant and currently has three locations. We now seeking host to become an integral part of our team! Our working environment is positive and productive, and our staff is easygoing and fun to work with.Company...

  • Host

    2 days ago

    Miami, United States Major Food Group LLC Full time

    Job DescriptionJob DescriptionMajor Food Group seeks experienced and qualified Hosts to join our newest South Florida restaurant - Chateau ZZ's!This fine dining concept is hiring experienced professionals with a strong work ethic to help set and maintain the highest standards of cuisine and professionalism. As a valuable addition to our team, you must...

  • Model - Host

    4 days ago

    Miami, United States Sparrow Italia Miami Part time

    Job DescriptionJob DescriptionSparrow Italia is a modern Italian restaurant that embodies European sophistication. With a location in the prestigious Mayfair neighborhood of London and a location coming soon in Miami, Sparrow sets the tone for a chic atmosphere that honors the values belonging to generations of Italian table lovers.  The expansive menu...