Licensed Insurance Customer Service Representative
2 weeks ago
Join Michelle Wenzel Allstate Insurance, a reputable insurance agency deeply rooted in Madison, Wisconsin. Our committed team values excellence and strives to provide top-tier service to each of our valued clients. As our new Licensed Insurance Customer Service Representative, you will play a key role in ensuring our clients receive the personalized care they deserve.
At Michelle Wenzel Allstate Insurance, we believe in cultivating a positive and inviting atmosphere where collaboration and dedication are valued. This is an excellent opportunity for individuals who are passionate about customer service and are looking to make a meaningful impact within a supportive team environment.
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Evenings Off
Mon-Fri Schedule
Hands on Training
Responsibilities
Client Support: Serve as a friendly and knowledgeable resource for clients, resolving inquiries and issues promptly and accurately.
Policy Assistance: Assist clients with policy changes, billing questions, and claims processing, ensuring a seamless customer experience.
Insurance Guidance: Educate clients on insurance coverage options, helping them make informed decisions that align with their needs and budget.
Documentation: Maintain accurate records of client interactions, policy details, and claim information for reference and compliance purposes.
Requirements
Licensing: Active Wisconsin Property & Casualty License is required.
Customer Service Skills: Strong customer service orientation with a focus on problem-solving and empathy.
Communication Abilities: Excellent verbal and written communication skills to interact effectively with clients and team members.
Detail-Oriented: Ability to pay close attention to details and ensure accuracy in all customer interactions.
Team Player: Capable of collaborating effectively with colleagues and contributing positively to team dynamics.
Professionalism: Maintain a professional demeanor and represent the agency in a positive light at all times.
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Madison, United States Michelle Wenzel Allstate Insurance Full timeJob DescriptionJob DescriptionJoin Michelle Wenzel Allstate Insurance, a reputable insurance agency rooted in Madison, Wisconsin, dedicated to providing exceptional service to our valued clientele. At Michelle Wenzel Allstate Insurance, we prioritize building strong relationships with our customers, ensuring their insurance needs are met with care and...
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