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Human-Centered Design SME

2 months ago

Columbia, United States Nimbus Consulting LLC Full time
Job DescriptionJob DescriptionSalary:

Do you possess a deep understanding of user experience (UX) design, design thinking, and user-centered methodologies that can help modernize the management of acquisitions using Human-Centered Design (HCD) principles? Nimbus seeks a skilled and experienced HCD Subject Matter Expert (SME) who can conduct research, work with cross-functional teams, and organize/facilitate workshops.

 

About Nimbus: Nimbus is a niche consulting firm and strategic information technology (IT) advisor with an objective approach to overcoming complex technical challenges and understanding unique challenges in working in the government space. Nimbus is focused on promoting efficient and cost-effective IT solutions for local, state, and federal governments that align with our core values, reduce risk, and result in a positive Return on Investment (ROI) for our clients' constituents.

Why Nimbus?

Joining Nimbus means becoming part of a dynamic environment where autonomy is valued, and client relations are top priorities. We pride ourselves on hiring highly skilled professionals who excel in their areas of expertise. At Nimbus, you will collaborate with a diverse and talented team, enhancing our collective knowledge and driving success. Our clients share our passion for finding progressive solutions and improving technology, making our partnerships collaborative and forward-thinking. Nimbus fosters a culture of openness and responsiveness to feedback and believes in collective growth. If you are looking for a place where your expertise is recognized and your ideas can make a tangible impact, Nimbus may be the organization for you.

Position Description: We are looking for a highly skilled and experienced Human-Centered Design Subject Matter Expert (HCD SME) to join our team. The HCD SME will provide strategic direction and expertise in human-centered design principles, practices, and methodologies. This role involves collaborating with cross-functional teams to integrate human-centered design approaches into product development, service delivery, and organizational processes to ensure user satisfaction and drive innovation. The candidate should be able to help modernize the tools/tasks used by federal staff in the acquisition process. Assist in developing a proof of concept on how best to modernize the management of acquisitions using HCD principles.

Responsibilities:

  • Bring subject matter expertise in user experience (UX) design, design thinking, and user-centered methodologies in Acquisitions, Contracts, and Budgeting discussions.
  • Interview stakeholders and users, soliciting the requirements from the perspective of HCD principles.
  • Work as a dynamic information radiator that allows stakeholders to see how money is spent across the Lines of Businesses, Value Streams, and/or Care Settings.
  • Bring HCD perspectives that enable senior leadership to make data-driven decisions based on real-time and historical data.
  • Assist in developing a proof of concept on how best to modernize the management of acquisitions using HCD principles.
  • Participate in Agile ceremonies and share responsibilities with Agile SME
  • Have a demonstrated understanding of Scaled Agile Framework (SAFe) in the context of the services
  • Assist in writing and forming long-term acquisition strategies
  • Work with team to document and develop a proof concept for modernizing acquisition management using broad agency-wide approved tools and licenses
  • Develop reporting requirements and establish tracking matrices
  • Soft skills for managing customer and internal relationships
  • Superior written and verbal communication skills, including a proven ability to explain complex HCD concepts to senior business leaders and stakeholders.
  • Proven ability to effectively drive people, process, and technology change in a dynamic and complex operating environment
  • Excellent analytical, strategic conceptual thinking, and consulting skills

Required Qualifications:

  • A total experience of TEN years or more delivering, consulting, and other professional services to federal and private sector clients
  • Bachelor’s or Master’s degree in business or related field, or equivalent work experience

Preferred Qualifications:

  • THREE years or more working as a Business Analyst or HCD expert

Nimbus Benefits:

  • Great company with top-of-the-line benefits and the opportunity to work directly with CMS Sr Technical Leaders
  • Best-in-class compensation packages and employee benefits – many fully funded by Nimbus.
  • Nimbus offers three different HSA-compatible healthcare plans at Bronze, Silver, and Gold Levels and contributes to the premiums of the majority of employees and their families
  • Fully funded Dental PPO and Vision Plans
  • Employees can enroll in a 401(k) plan, and Nimbus contributes 3% of the employee’s salary to the plan
  • Employees get paid holidays and generous Paid Time Off (PTO) from work for various needs
  • Fully funded Short-term and Long-term disability coverage
  • Fully funded Term Life Insurance coverage
  • Employees are eligible for Performance-based bonuses
  • Tuition assistance for completion of degrees, diplomas, and certificate courses
  • Variety of other fringe benefits
  • Fully funded “Stay Fit” program that pays for Gym memberships and fitness essentials

Additional information:

Nimbus is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status, or other differences.

 

Security and Background Requirements: If not previously completed, a background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. False representation may be grounds for non-consideration, non-selection, and appropriate disciplinary action.

 

E-Verify: Nimbus participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine new hires' employment eligibility and the validity of their social security numbers.