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Head of Operations
2 months ago
We are seeking an experienced and results-driven Head of Operations to join our leadership team and oversee the efficient and strategic execution of our company’s operations, including both construction and maintenance divisions.
Overview: as the Head of Operations, you will be responsible for leading and optimizing the daily operations of Quiet Village Landscaping, ensuring that both design/build construction and maintenance services are delivered at the highest standards. You will drive operational strategy, oversee resource management, and foster a culture of excellence and innovation. Your expertise will be essential in advancing our company’s growth objectives, operational efficiency, and client satisfaction.
Skill Set & Educational Requirements:
- Bachelor's degree in Business Management, Operations, Construction Management, or a related field is preferred
- Extensive experience in operational leadership roles within the landscaping, construction, or related industries
- Proven track record of managing large teams, budgets, and multi-phase projects
- Strong strategic thinking and problem-solving abilities
- Excellent leadership and communication skills, with the ability to motivate and inspire teams
- Proficiency in operational management software, Google Workspace Suite, and Microsoft Office Suite
- Knowledge of landscaping design/build construction and maintenance operations is an advantage
- Previous experience using Aspire software is a plus
Duties/Responsibilities:
- Develop and execute operational strategies that support company goals for efficiency, growth, and profitability.
- Oversee all operations, including construction and maintenance projects, ensuring alignment with company standards and client expectations.
- Lead and mentor operations teams, including project managers, supervisors, and field crews, to ensure cohesive and high-performance execution.
- Ensure the successful delivery of projects, including meeting deadlines, maintaining budgets, and upholding quality standards.
- Drive innovation and continuous improvement initiatives to streamline workflows and improve overall operational efficiency.
- Collaborate closely with department heads, including the Sales and Design teams, to align operational capabilities with business development.
- Manage resource allocation, including personnel, equipment, and materials, to meet the evolving needs of the business.
- Serve as a key contact for clients, maintaining strong relationships and ensuring exceptional service delivery.
- Oversee compliance with safety regulations, fostering a culture of safety across all operations.
- Implement and monitor key performance indicators (KPIs) to assess operational performance and identify areas for improvement.
- Drive cost control initiatives, identifying opportunities for operational efficiencies and profitability.
- Lead company-wide initiatives to improve environmental sustainability and eco-friendly practices.
- Report regularly to executive leadership on operational performance, project status, financial metrics, and strategic initiatives.
- Perform other job-related duties as assigned by executive leadership.
⭐️Perks & Benefits of Becoming a Full-Time Quiet Village Oasis All Star ⭐️
- Top of the industry starting pay
- PTO + 7 company holidays
- Matching retirement plans
- Medical, Dental, Vision, and Supplemental insurance plans
- Pet insurance
- Bi-weekly bonus opportunities $$
- Ongoing educational and certification opportunities year-round
- Clean trucks and top-of-the-line equipment
- Company-provided smartphone and computer
- Company-provided vehicle
About Quiet Village Landscaping
Design, build, and maintenance – Quiet Village Landscaping does it all to make your outdoor spaces look sharp year-round. Since its founding in 2001, our landscaping firm has earned numerous awards for its excellent work enhancing metro area homes, breaking away from the “cookie-cutter yard.” The Quiet Village team collaborates with clients to create unique outdoor spaces, prioritizing eco-friendly practices. By listening to clients' goals and respecting their budgets, we create sustainable green spaces that are truly one of a kind.