Benefit Specialist
2 weeks ago
- Manage full suite of Employee Benefits
- Primary Benefit liaison for Clients; Work Site Employees; Brokers & Insurance Vendors
- Provide guidance with the help of colleagues and / or resolve service problems to both employees and clients pertaining to:
- Claim Issues
- Eligibility problems
- Billing discrepancies
- Benefit problems
- Manage communications materials for client worksites and co-employees regarding benefits in addition to any changes in benefits
- Attend appropriate industry functions and participate in relevant industry training.
- Develop an extensive knowledge of insurance coverage, markets and changes.
- Conduct presentations and meet with employees to discuss the array of benefit choices available
- Participate in vendor meetings
- Process life event and status changes
- Manage the renewal process
- Communicate renewal materials to client and broker
- Prepare materials for employees based on client specifications
- Review system update of changes
- Presentation of changes in person or via Ring Central
- Benefit Enrollment portal assistance
- Auditing and confirming for clients the employees who have enrolled and their elections
- Work alongside HRBP’s, and payroll specialists to support the client
- Manage Client expectations
- Oversee the administration of non-Prestige plans
- Excellent written, oral, presentation skills
- Growing understanding of employee group benefits including COBRA
- Strong analytical abilities; ethics and discretion
- Comfortable presenting to diverse groups of people
- Ability to work independently or as part of a team
- Strong computer skills and the ability to adapt to new systems.
- The ability to work in a high-pressure environment
Required Experience: - Minimum of four years of experience in group employee benefits.
- Understanding of employee benefit plans and insurance terminology
- Bachelor’s degree or high school diploma with equivalent work experience
- NY Health and Life License a plus but not required.
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