Current jobs related to Strategic Operations Manager - Phoenix - OpenWorks

  • BIM Operations Manager

    4 weeks ago

    Phoenix, Arizona, United States Gulfstream Strategic Placements Full time

    Job Title: Lead BIM DetailerCompany: Gulfstream Strategic PlacementsPosition OverviewWe are in search of a proficient Lead BIM Detailer to spearhead our BIM initiatives within the mechanical construction domain. This crucial position is tailored for a specialist in mechanical systems who possesses substantial experience in managing and refining BIM workflows...

  • Strategic Planning Manager

    3 weeks ago

    Phoenix, Arizona, United States Western Alliance Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Strategic Planning Manager to join our team at Western Alliance Bank. As a key member of our Corporate Strategy team, you will play a critical role in driving the development and execution of our enterprise-wide strategic plan.Key ResponsibilitiesStrategic Planning: Assist in the development and...

  • Strategic Planning Manager

    2 weeks ago

    Phoenix, Arizona, United States Western Alliance Bank Full time

    About the RoleWe are seeking a highly skilled Strategic Planning Manager to join our team at Western Alliance Bank. As a key member of our Corporate Strategy & Planning department, you will play a critical role in driving the execution of our Strategic Planning Process and Strategic Plan.Key ResponsibilitiesStrategic Planning: Assist in the development and...

  • Strategic Planning Manager

    7 hours ago

    Phoenix, Arizona, United States Western Alliance Bank Full time

    Job Title:Strategic Planning ManagerLocation:Western Alliance BankJob Summary:Western Alliance Bank is seeking a Strategic Planning Manager to oversee the execution of the Bank's Strategic Planning Process and Strategic Plan. The ideal candidate will have 5-8 years of experience in management consulting, strategy consulting, or internal strategic planning...

  • Strategic Operations Leader

    3 weeks ago

    Phoenix, Arizona, United States Read Better Be Better Full time

    About the RoleWe are seeking a highly skilled and experienced Strategic Operations Leader to join our team at Read Better Be Better. As a key member of our leadership team, you will be responsible for overseeing the effective and efficient operation of our organization.Key ResponsibilitiesFinancial Oversight: Develop and manage budgets, ensure financial...

  • Lead Plumbing Operations Manager

    4 weeks ago

    Phoenix, Arizona, United States Gulfstream Strategic Placements Full time

    Job Title: Plumbing SuperintendentCompany: Gulfstream Strategic PlacementsPosition OverviewThe Plumbing Superintendent is responsible for directing and managing all plumbing installation and maintenance activities on significant commercial projects. The successful candidate will possess a solid history of achievements in non-union settings, ideally with...

  • VP of Operations and Strategic Growth

    2 weeks ago

    Phoenix, Arizona, United States GateSource HR Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as the Vice President of Operations and Strategic Growth for GateSource HR. This dynamic role will play a pivotal part in overseeing and optimizing the operational aspects of our mining development projects, ensuring compliance with regulatory requirements and navigating...

  • Strategic Sourcing Manager

    1 week ago

    Phoenix, Arizona, United States Centuri Group, Inc. Full time

    About the RoleCenturi Group, Inc. is seeking a highly skilled Strategic Sourcing Manager to join our team. As a key member of our supply chain organization, you will be responsible for leading complex strategic sourcing projects, negotiating supplier agreements, and driving cost-reduction initiatives.Key ResponsibilitiesDevelop and execute strategic sourcing...

  • Strategic Sourcing Manager

    11 hours ago

    Phoenix, Arizona, United States International SOS Full time

    Job SummaryInternational SOS is seeking a highly skilled Strategic Sourcing Manager to join our team. As a key member of our procurement team, you will be responsible for developing and implementing strategic sourcing initiatives to support business growth and product development. Key ResponsibilitiesDevelop and implement strategic sourcing initiatives to...

  • Strategic Initiatives Manager

    2 days ago

    Phoenix, Arizona, United States CVS Health Full time

    Job Title: Sr. Manager, ProcessAt CVS Health, we're committed to delivering enhanced human-centric healthcare for a rapidly changing world. As a Sr. Manager, Process, you'll play a critical role in leading strategic initiatives within our Clinical and Government Services Operations Technology organization.Job SummaryWe're seeking a highly skilled and...

  • Strategic Sourcing Manager

    2 weeks ago

    Phoenix, Arizona, United States Centuri Group, Inc. Full time

    About UsCenturi Group, Inc. is a leading utility infrastructure enterprise operating throughout the US and Canada. We deliver gas, electric, and utility services to our customers and the community, while investing in our employees' development and valuing their unique skills, perspective, and background.Job SummaryWe are seeking a highly skilled Strategic...

  • Strategic Sourcing Manager

    2 weeks ago

    Phoenix, Arizona, United States MedAire Full time

    Job SummaryWe are seeking a highly skilled Strategic Sourcing Manager to join our team at MedAire. As a key member of our procurement team, you will be responsible for developing and implementing strategic sourcing initiatives to support business growth and product development.Key ResponsibilitiesDevelop and implement strategic sourcing initiatives to...

  • Strategic Sourcing Manager

    3 days ago

    Phoenix, Arizona, United States Unical Aviation Inc. Full time

    Job Title: Strategic Sourcing LeaderUnical Aviation Inc. is seeking a highly skilled Strategic Sourcing Leader to join our team. As a key member of our procurement team, you will be responsible for managing a developing team to organize and process the operational needs on the agreed purchasing requirements for initial investment into stock plus, stock...

  • Strategic Sourcing Manager

    1 week ago

    Phoenix, Arizona, United States MedAire Full time

    Job SummaryWe are seeking a highly skilled Strategic Sourcing Manager to join our team at MedAire. The successful candidate will be responsible for developing and implementing strategic sourcing initiatives to support business growth and product development.Key ResponsibilitiesDevelop and implement strategic sourcing initiatives to support business growth...

  • Strategic Procurement Manager

    3 weeks ago

    Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time

    Job Summary:The Arizona Department of Administration (ADOA) General Services Division (GSD) is seeking a highly skilled Strategic Procurement Manager to support the procurement needs of the State Procurement Office (SPO) and GSD. This role is critical to the execution of key contracts and projects for both internal and external state agencies. The successful...

  • Strategic Sourcing Manager

    2 weeks ago

    Phoenix, Arizona, United States MedAire Full time

    About the RoleWe are seeking a highly skilled Strategic Sourcing Manager to join our team at MedAire. As a key member of our procurement team, you will be responsible for developing and implementing strategic sourcing initiatives that drive business growth and product development.Key ResponsibilitiesDevelop and Implement Strategic Sourcing Initiatives:...

  • Strategic Account Manager

    2 weeks ago

    Phoenix, Arizona, United States Vestis Full time

    **About Vestis**Vestis is a leading provider of innovative solutions for businesses. We are seeking a highly skilled Strategic Account Manager to join our team.**Job Summary**We are looking for a results-driven professional to develop and maintain strong relationships with our existing and new customers. As a Strategic Account Manager, you will be...

  • Strategic Risk Manager

    1 week ago

    Phoenix, Arizona, United States Bank of America Full time

    Job Title: Strategic Risk ManagerAt Bank of America, we are committed to helping our customers achieve their financial goals. As a Strategic Risk Manager, you will play a critical role in driving responsible growth and ensuring the integrity of our business.Key Responsibilities:Develop and implement strategies to mitigate risk and optimize portfolio...

  • Strategic Business Development Manager

    4 weeks ago

    Phoenix, Arizona, United States Impetus Technologies Full time

    We are seeking a dynamic and results-driven Strategic Business Development Manager to join our team at Impetus Technologies. In this pivotal role, you will collaborate with senior leaders to define and execute strategic initiatives, drive business growth, and champion our rapidly growing GenAI program. Your exceptional communication and organizational skills...

  • Executive Vice President of Operations and Strategic Growth

    3 weeks ago

    Phoenix, Arizona, United States Vulcan Materials Company Full time

    About the RoleThe Executive Vice President of Operations and Strategic Growth will play a pivotal role in leading and managing all aspects of a divisional operating area within Vulcan Materials Company. This position requires strategic thinking, operational expertise, and a strong focus on safety, quality, and profitability.Key ResponsibilitiesLeadership and...

Strategic Operations Manager

3 months ago

Phoenix, United States OpenWorks Full time
Job DescriptionJob Description

About the Company

Openworks is a dynamic and innovative company that prides itself on fostering a culture of continuous learning and development. With 40 years in business, OpenWorks has earned year-over-year recognition on the Inc. 5000 and Franchise 500 fastest-growing organizations list. We are committed to empowering our employees and enhancing their skills to drive success in all aspects of sales and customer engagement.

A "Day in the Life" of the Strategic Operations Manager

A typical day for the Strategic Operations Manager involves taking complete ownership of the operational success within their designated portfolio. While the Director of Strategic Relationships focuses on managing national and crucial connections, the Strategic Operations Manager ensures an impeccable customer experience from a service delivery standpoint. Reporting directly to the VP of Strategic Operations, fostering comprehensive functional ownership across designated industries and customer segments.

Overview of Responsibilities

  • Foster and maintain service relationships with clients and key personnel.
  • Support the Director of Strategic Relationships (DSR) in business reviews and metric interpretation.
  • Collaborate with Performance teams to ensure national service level agreements (SLAs) are met.
  • Drive industry mastery and cost-effective solutions through data analysis.
  • Manage industry pricing and implement new services within the portfolio.
  • Coordinate with the POD to meet service-related SLAs.
  • Recommend and expand service lines, focusing on customer satisfaction.
  • Attend client meetings and achieve relationship targets.
  • Address client concerns promptly and conduct satisfaction surveys.
  • Monitor company performance against SLAs and address issues.
  • Ensure thorough training on OpenWorks technology platforms.
  • Work with internal departments to meet client needs effectively.
  • Assist in strategic planning and goal setting for long-term contracts.
  • Maintain professional relationships with key decision makers.
  • Represent OpenWorks with professionalism and integrity.
  • Develop Account Development Plans and Key Performance Indicators.
  • Evaluate audit results and provide operational direction.
  • Collaborate with Service Delivery to optimize work performance.
  • Travel to client locations for inspections and relationship management.
  • Manage RFPs and RFIs responses effectively.

What You'll Need to Succeed

  • Bachelor's degree preferred.
  • 5 - 8 years of progressively responsible, account management experience with at least 5 years in facility maintenance, retail, or service-related field with high customer/client contact.
  • Proactive mindset to anticipate and support changes in the business through exceptional problem-solving, analysis, organizational, and strategizing skills.
  • Ability to function effectively in a team environment within a fast-paced, diverse, and evolving corporate culture.
  • Superior verbal and written communication skills, with solid ability to write reports, business correspondence, and present content to high-level executives.
  • Proficiency in Microsoft Office programs including Word, Excel, PowerPoint, Outlook, and Project; Advanced knowledge of Excel a plus.
  • Willingness to travel and work flexible hours.

What's in it for You

  • Competitive base pay + bonus
  • Opportunity to win Annual President's Club Trip
  • Company issued laptop
  • 401k retirement savings plan with generous company match
  • Comprehensive medical, dental, vision, disability, and life insurance
  • Paid time off, paid holidays and paid volunteer time off (16 hours/yr)
  • Fitness reimbursement

OpenWorks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.