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Wellness Spa Receptionist
2 months ago
- 401(k) matching
- Company parties
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Training & development
- Wellness resources
- Bonus based on performance
About us
Tulum Wellness strives to break the mold by offering a beatiful, natural aesthetic in design, the best therapist in the business, and a work culture you will want to be a part of
Our work environment includes:
- Wellness perks
- Growth opportunities
- Flexible schedule
Escape to Tulum Wellness Spa where nature meets science and wellbeing.
Ambiance, Beauty, history and healing define the energy of Tulum an ancient city in the cerulean-blue water of Mexicos Yucatan Peninsula, as it has become a world travel destination.
In correlation with the namesake, our wellness spa will replicate Tulum's holistic healing identity and will incorporate the latest in beauty and precision medicine for a personalized care approach.
Our specially trained professionals will guide our guests through an experience of mind, body and health, while attending to their specific personalized needs with the utmost attention to detail and hospitality, rejuvenating their sense of well-being, vitality, balance and self-confidence with beauty and personalized regenerative & functional medicine care in an atmosphere like no other.
Our Values
Respect each other and our surroundings. Learn as much as you can and continue to grow. Care for ourselves and our planet.
JOB SUMMARY
Tulum Wellness will strive to change the perception of wellness. Committed to providing excellence in patient care, our passion is to educate and empower patients with truth and inspiration. Tulum Wellness is a practice where a conventional and integrative approach for patients well-being is accessible.
The Front Desk receptionist oversees and coordinates the daily activity of Tulum Wellness Spa, assists with patient registration and accepts payments for all services. This person will also schedule, confirm and verify patient appointments, as well as receive and direct phone calls. This role will also be responsible for housekeeping duties such as laundry and cleaning.
Duties & Responsibilities
- Assists patients with the check in and registration process.
- Schedules, confirms and verifies patient appointments.
- Arranges follow-up visits and referral appointments.
- Maintain the flow and scheduling of daily appointments.
- Receives and directs phone calls.
- Assists patients and other visitors.
- Respond to routine inquiries concerning practice services, hours of operation, etc.
- The ideal candidate is someone with effective communication skills who is organized, flexible and able to juggle multiple tasks simultaneously.
- Friendliness and Professionalism
- Multi-tasking
- Flexibility
- Telephone Skills
- Customer Service
- Time Management and Organization
- Attention to Detail
- Scheduling
- Word Processing
- Quality Focus
- Knowledge of Aesthetic Record EMR is very helpful.
- The ability to maintain top level cleanliness of the spa
- High school diploma/GED required (Associate degree preferred)
- 1+ years experience with EMR systems required
- 3+ years customer service experience required
- Spa receptionist or retail sales is preferred
- EMR System: 1 year (Required)
- Education: High school or equivalent (Required)
- An Associates degree is preferred.
- We offer competitive pay, pay for training and offer opportunities for bonuses.
- 1 Wellness Day per quarter
- Free and discounted services and products
- Family discounts
- On-site training
- This position is part-full time starting at 3 days a week including Fridays and Saturdays. $17 an hour with room for bonuses and growth.
$17 hour
Schedule:
- 8 hour shift
- Weekends are required
- Bonus opportunities
- Customer service 3 years (Required). Preferably in the wellness field: