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Sales Manager

2 months ago

Columbus, United States Hyatt Place Columbus Worthington Full time
Job DescriptionJob Description

The Hyatt Place Columbus Worthington is currently seeking a Sales Manager to join our team

The Sales Manager is responsible for developing and fostering business by selling to specific market segments to organizations throughout Ohio and the U.S.. Duties may also include planning, detailing, finalizing meeting agendas, managing accounts, conducting site inspections, soliciting, and generating new and repeat business. Responsibilities also include working with operations staff to ensure a high level of customer satisfaction.

Our attractive compensation package includes medical, dental, vision, life, 401k with match, STD, LTD, PTO, dining and travel discounts, special offers from our business partners, and discount programs for select cell phone providers

Primary Responsibilities:

  • Solicit, negotiate, and book new and repeat business through various efforts including prospecting, outside sales call, referrals, networking, etc. to maximize revenue.
  • Respond to RFP’s received via direct inquiries, third party lead sites, internet/website, and walk-in leads.
  • Ensure quick and efficient responses to customer inquiries and comments to ensure quality experiences and enhance future sales prospects.
  • Send proposals, collateral, and menus to inquiries.
  • Attend all applicable daily, weekly and/or monthly department meetings to ensure proper communication and planning.
  • Ensure timely notification of customer communications with other departments as needed.
  • Develop and continually enhance relationships with key accounts to maintain and increase the market share.
  • Maintain up-to-date knowledge of all property offerings, food & beverage minimums, room rentals, hotel rates, strategies, discounts/promotions, meeting space layout and capacities, catering menus with pricing and any in-house events taking place.
  • Participate in trade shows, community, and professional organizations to maintain high visibility and the achievement of sales and revenue goals.
  • Maintain accurate and legible records and files to provide sales history and continuity of quality service. Log all activity and follow up with clients in CRM.
  • Fill in and support coworkers and team as needed to ensure efficient operation.
  • Perform special projects and other duties as assigned and participate in task forces and committees as requested by management.

Qualifications, Education, Experience, Skills, and Abilities:

1. Bachelor's degree or equivalent experience

2. 2-4 years sales experience, hotel experience strongly preferred

3. Strong understanding of negotiation and interpretation of contracts

4. Delphi.fdc/Amadeus Salesforce or experience with other CRM system

5. Proactive sales approach, assertive and fast paced, driven to succeed

6. Ability to communicate effectively with public and other Team Members

7. Understanding of market segment, competitor’s strengths, weaknesses, economic trends, supply, and demand

The Hyatt Place Columbus Worthington is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.