Customer Service Manager

3 months ago


Canton, United States Chris Schuler - State Farm Agent Full time
Job DescriptionJob DescriptionROLE DESCRIPTION:
As a Customer Service Manager with State Farm Insurance, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. State Farm Insurance is eager to bring aboard your collaborative presence.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS:
  • Excellent communication skills - written, verbal, and listening
    Highly organized and detail-oriented
  • Experience in customer service
  • Experience in managing customer service preferred
  • Proactive in problem-solving
  • Able to work in a team environment
  • Experience in Windows computer applications
  • Able to coordinate and collaborate with others to achieve agency goals.
  • Able to succeed in a fast-paced environment
  • Able to obtain Property and Casualty License
  • Able to obtain Life and Health License
BENEFITS:
  • Paid time off (holidays and personal/sick days)
  • Salary plus commission/bonus
  • Growth potential/opportunities for advancement within my agency



  • Canton, United States Victory Automotive Group Customer Contact Center Full time

    Job DescriptionJob DescriptionJob Description:Victory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held Companies for 2023! Contact Center Customer Advocate Victory Automotive Group is family owned and operated, since 1997, Victory Automotive Group has more than fifty dealerships across the United States. We provide...


  • Canton, United States Victory Automotive Group Customer Contact Center Full time

    Job DescriptionJob DescriptionJob Description:Victory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held Companies for 2023! Bilingual Contact Center Customer Advocate Victory Automotive Group is family owned and operated, since 1997, Victory Automotive Group has more than fifty dealerships across the United States. We...

  • Customer Service Lead

    4 weeks ago


    Canton, United States Earth Fare Full time

    Job DetailsJob Location Earth Fare Canton - Canton, OH Position Type Full-Time/Part-Time Salary Range $13.00 - $15.00 Hourly Job Category Grocery DescriptionPosition Summary: The Customer Service Lead is responsible for upholding and embodying the Earth Fare Customer Service standards at all times to ensure that every customer has the best shopping...

  • Customer Service Lead

    3 weeks ago


    Canton, United States Earth Fare Full time

    Job DetailsJob Location Earth Fare Canton - Canton, OH Position Type Full-Time/Part-Time Salary Range $13.00 - $15.00 Hourly Job Category Grocery DescriptionThis position would be mostly evening shifts, but could include some mornings as well Position Summary: The Customer Service Lead is responsible for upholding and embodying the Earth Fare Customer...


  • Canton, United States NGA Staffing Full time

    Job DescriptionJob DescriptionWe are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will have strong communication skills and a passion for delivering exceptional customer service.Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner- Provide information...


  • Canton, United States Gardner-White Furniture Full time

    Job DescriptionJob DescriptionDescription:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for serving as the primary point of contact for customers, assisting them with inquiries, and purchases, and resolving any issues or...


  • Canton, United States AmbaFlex, Inc. Full time

    Join the Global Leader in Conveyor Solutions! Are you ready to pioneer groundbreaking solutions and unlock new frontiers in industry? Look no further than AmbaFlex, the world-leading provider of spiral conveyor solutions, where we're not just breaking new ground; we're ensuring that everything flows seamlessly. AmbaFlex is seeking a visionary leader to be...


  • Canton, United States Domino's Pizza Full time

    Team CowabungaYou got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place.As a Customer Service Rep, you will have:Weekly Pay Flexible ScheduleReferral BonusPick up shifts at multiple locations to earn moreEmployee DiscountsEmployee Assistance...


  • Canton, United States Organogenesis Full time

    We have unique opportunities and are always looking for exceptional talent. Join a company where you will have an opportunity to grow professionally and personally and give strength to others by Empowering Healing. Organogenesis corporate headquarters is located in Canton, Massachusetts, and we have an additional site in Norwood, Massachusetts. Our Canton...


  • Canton, United States Community Choice Financial Family of Brands Full time

    Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared values and participating in Company programs that support customer advocacy, store...


  • Canton, United States Westinghouse Electric Company Full time

    Bilingual Customer Service Representative - Contract to Permanent New Orleans, LA 70121 Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most...


  • Canton, United States Checkpoint Systems Full time

    **Customer Service Account Specialist** * Canton, OH, USA * Full-time **Company Description** Checkpoint Systems, a division of CCL Industries, is a global leader in merchandise availability solutions for B2B and B2C retailers, encompassing loss prevention, merchandise visibility and IoT product ecosystems that work in concert to drive profitability and...

  • Customer Service

    1 month ago


    Canton, United States MaryAnn Donuts Full time

    Job Title: Retail Associate PTO Earned Department/Group: Brickden Group dba Mary Ann Donuts Location: Full and Part Time Travel Required: Not Required Level/Salary Range: Hourly + Merit Raises Position Type: Customer Service Contact: Will Train Applicant(s): On the job training provided Flexible Schedule External posting URL: Internal posting URL:...


  • Canton, United States Belnick, LLC Full time

    Job DescriptionJob DescriptionAre you the next Ubique Employee?? Come be a part of our dynamic team!!Ubique Group is a digital forward, consumer-driven powerhouse featuring an expansive portfolio of furniture brands. With over 20 years of building multiple brands from inception to success, Ubique Group offers a wide assortment of furniture solutions and...


  • Canton, United States U-Haul Full time

    Location: 2127 Marietta Hwy, Canton, Georgia 30114 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Canton, United States Belnick, LLC Full time

    Job DescriptionJob DescriptionAre you the next Belnick Employee?? Come be a part of our dynamic team!!Belnick is a digital forward, consumer-driven powerhouse featuring an expansive portfolio of furniture brands. With over 20 years of building multiple brands from inception to success, Belnick offers a wide assortment of furniture solutions and furnishings...

  • Customer Service

    3 months ago


    Canton, United States Mary Ann Donuts Full time

    Job DescriptionJob DescriptionJob Title:Retail AssociatePTOEarnedDepartment/Group:Brickden Group dba Mary Ann DonutsLocation:Full and Part Time Travel Required:Not Required Level/Salary Range:Hourly + Merit RaisesPosition Type:Customer ServiceContact:Will Train Applicant(s):On the job training providedFlexible ScheduleExternal posting URL:Internal posting...


  • Canton, United States Organogenesis Full time

    * Review and process phone, fax, and e-mailed orders into the order entry system to ensure that shipments are expedited in a timely and accurate manner. * Develop strong relationships with customers and sales representatives. * Provide customers with timely communications regarding products and the status of their orders. * Greet and direct...


  • Canton, United States Chris Schuler - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Manager with State Farm Insurance, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while...


  • Canton, United States Automation Personnel Services Inc Full time

    Automation Personnel Services is looking for a Customer Service Representative for a company based in Canton, GA that produces industrial motor control products. In this role, you will primarily be responsible for performing an array of duties such a Customer Service, Customer Service Representative, Representative, Staffing, Automation, Retail