Front Desk Associate
4 months ago
Patient Care & Front Desk Associate – St. Clair County, IL
La Cross Dental, a growing dental practice administration and laboratory with more than twelve practice locations across the metro St. Louis area, is looking for an upbeat and personable Front Desk Associate for one of our offices in St. Clair County, Illinois. The La Cross organization is committed to improvement: improving the lives of our patients with the best patient care, improving our communities through promoting healthy living, and improving the lives of our team members with a collaborative, positive, and inclusive culture, training and growth opportunities, and an emphasis on the importance of the work-life balance. At La Cross Dental, we believe that a smile tells a thousand words, and we provide patients high-quality care in a full range of services, meeting all the needs of families under one roof
As a Front Desk Associate, you are the face of the office – you are the first face seen by incoming patients and the last face they see when leaving. An enthusiastic and helpful attitude is essential, whether you’re answering patient questions or talking with them on the phone. Front desk and/or customer service experience is preferred, but at La Cross, we look for the right attitude, a desire to learn and grow, and a team-oriented, motivated mentality first. We want the right person and provide the training and resources to excel in the position and thrive in our organization.
As a Front Desk Associate, you have experience with and are responsible for:
- Working as the first face and point of contact for patients in the office and on the phone
- Providing excellent customer service (patient experience)
- Excellent time management and organizational skills, and can easily adapt to changing priorities and handle a fast-paced environment
- Greeting patients, communicating payments and follow-up instructions or appointments needed
- Scheduling, rescheduling, cancelling appointments
- Preparing daily schedules and patient charts for staff
- Verifying insurance and communicating with insurance companies
- Performing general office duties like filing, faxing, receiving packages and documents
- Showing genuine care and compassion to all patients, and collaborating or handling additional office tasks to assist team members and help ensure a smooth running office
Bonus points for:
- Dental or medical office experience
- Knowledge of Dentrix, Eaglesoft or CareStack
- Experience with the Microsoft Office suite
- Knowledge of dental terminology
La Cross employees are committed to the organization’s core values:
Integrity – Do the right thing, even when it is hard.
Honesty – Keep your promises. Commitment is an action.
Engagement – Be present for one another and our patients.
Respect – Treat people how THEY want to be treated.
Fun – Enjoy your experience
La Cross Dental offers employees competitive compensation and benefits packages with PTO, paid holidays, employer-paid life insurance, 401K with employer matching, and shortened workweeks, career development and advancement opportunities, employee and family events and a collaborative, team-oriented culture.
-
Front Desk Associate
6 days ago
O'Fallon, Missouri, United States Denco Family Inc Full timeJob Title: Front Desk AssociateWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at the Holiday Inn Express & Suites Shiloh, IL. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a...
-
Front Desk Associate
2 weeks ago
O'Fallon, Missouri, United States Denco Family Inc Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Denco Family Inc. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our guests.Key ResponsibilitiesGuest...
-
Front Desk Representative
1 week ago
O'Fallon, Missouri, United States Baymont Inn & Suites O'Fallon Full timeHotel Guest Services Front Desk Agent **About the Role** We are seeking a highly skilled and customer-focused Hotel Guest Services Front Desk Agent to join our team at Baymont Inn & Suites O'Fallon. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable...
-
Front Desk Representative
2 weeks ago
O'Fallon, Missouri, United States Baymont Inn & Suites O'Fallon Full timeJob Summary:We are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at Baymont Inn & Suites O'Fallon. As a Front Desk Attendant, you will be responsible for providing exceptional guest service, handling hotel reservations, and ensuring a smooth and efficient check-in and check-out process.Key Responsibilities:Guest Service:...
-
Front Desk Representative
14 hours ago
O'Fallon, Missouri, United States Island Hospitality Full timeJob Title: Front Desk AgentWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Island Hospitality. As a key member of our front desk operations, you will be responsible for providing exceptional guest service, managing front desk operations, and being a point of reference for our guests and vendors.Key...
-
Front Desk Attendant
4 months ago
O'Fallon, United States Baymont Inn & Suites O'Fallon Full time $13 - $14Front Desk Attendant for La Quinta by WyndhamWe are looking for a Hotel Guest Services Front Desk Agent who is flexible to work all shifts. (8AM-4PM, 4PM-12AM, 12AM-8AM) Qualifications include customer service and basic computer knowledge. Most work will be completed on the hotel reservation software, which the company will provide ongoing training for all...
-
Front Desk Representative
2 days ago
O'Fallon, Missouri, United States Holiday Inn Express Full timeJob SummaryWe are seeking a professional Front Desk Agent to join our team at Holiday Inn Express Hotel & Suites in O'Fallon. As a Front Desk Agent, you will be responsible for delivering exceptional guest experiences and ensuring a smooth stay for our guests.Key ResponsibilitiesRegister guests, assign rooms, and handle special requests in a timely and...
-
Front Desk Associate
3 months ago
O'Fallon, United States Denco Family Inc Full timeJob DetailsJob Location IL- Shiloh- 62269- Holiday Inn Express & Suites 7845 - Shiloh, IL Salary Range $14.50 - $16.00 Hourly DescriptionHoliday Inn Express and Suites is looking for a highly motivated Front Desk Associate for our Shiloh IL location. The Front Desk Associate will represent the hotel to the guest throughout all stages of the guest's stay....
-
Front Desk Associate
2 weeks ago
O'Fallon, United States Denco Family Inc Full timeJob DetailsJob Location IL- Shiloh- 62269- Holiday Inn Express & Suites 7845 - Shiloh, IL Salary Range $14.50 - $16.00 Hourly DescriptionHoliday Inn Express and Suites is looking for a highly motivated Front Desk Associate for our Shiloh IL location. The Front Desk Associate will represent the hotel to the guest throughout all stages of the guest's stay....
-
Hotel Front Desk Receptionist
2 months ago
O'Fallon, United States Candlewood Suites-O'Fallon, IL Full timeJob DescriptionJob DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our...
-
Front Office Associate-O'Fallon
1 month ago
O'Fallon, United States Amplifon Full timeJob Description We're looking for a driven individual who is passionate about helping others to become our next Front Office Associate! As a Front Office Associate, you are the customer's first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer...
-
Guest Services Associate
4 weeks ago
O'Fallon, Missouri, United States Candlewood Suites-O'Fallon, IL Full timeJob OverviewWe are seeking a motivated and customer-oriented Guest Services Associate to enhance our front desk operations. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and efficient service. Your responsibilities will include managing guest accounts, addressing inquiries, and resolving any issues to guarantee...
-
Retail Sales Associate
1 week ago
O'Fallon, Missouri, United States Menards Full timeJoin Menards as a Front End Team MemberWe are seeking a highly motivated and customer-focused individual to join our Front End Team as a Front End Team Member. As a Front End Team Member, you will play a critical role in providing a fun, fast, and friendly customer service experience at the register and service desk.Key Responsibilities:Provide exceptional...
-
Dental Front Desk
4 months ago
O'Fallon, United States Endo of St. Louis Full timeLocation/Org Data : Brand Logo: Overview: This position is primarily responsible for the daily activities of the front office including patient relations, telephone coverage, appointment scheduling, registration, and insurance verification. Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned. Greets and...
-
Front End Service Team Associate
2 weeks ago
O'Fallon, United States Walmart Full timeJob OverviewAs a Front End Service Team Associate at Walmart, you will play a vital role in ensuring a seamless shopping experience for our customers. Your primary responsibilities will include processing returns and refunds, handling financial transactions, and providing exceptional customer service. You will be the face of our store, and your smile and...
-
Part-Time Cashier and Front End Team Member
3 days ago
O'Fallon, Missouri, United States Menards Full timeJoin Menards as a Part-Time Cashier and Front End Team MemberWe are seeking a motivated and customer-focused individual to join our Front End Team as a Part-Time Cashier and Front End Team Member. As a key member of our team, you will play a vital role in providing excellent customer service and ensuring a seamless shopping experience for our customers.Key...
-
Part-Time Cashier and Front End Team Member
6 days ago
O'Fallon, Missouri, United States Menards Full timeJoin Menards as a Part-Time Cashier and Front End Team MemberWe are seeking a motivated and customer-focused individual to join our Front End Team as a Part-Time Cashier and Front End Team Member. As a key member of our team, you will play a vital role in providing excellent customer service and ensuring a seamless shopping experience for our customers.Key...
-
Guest Services Associate
4 weeks ago
O'Fallon, Missouri, United States Candlewood Suites-O'Fallon, IL Full timeJob OverviewWe are looking for a dedicated and customer-oriented hospitality front desk agent to enhance our guest services team. In this role, you will be responsible for greeting guests, managing their accounts, addressing inquiries, and resolving any issues to ensure a memorable stay for every visitor. Your strong communication skills and commitment to...
-
Retail Sales Associate
2 weeks ago
O'Fallon, Missouri, United States Sam's Club Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front End Associate to join our team at Sam's Club. As a Front End Associate, you will play a critical role in providing exceptional customer service and ensuring a seamless shopping experience for our members.Key ResponsibilitiesProvide outstanding customer service by greeting and assisting...
-
Help Desk Call Center Specialist
5 days ago
O'Fallon, Missouri, United States RCG Full timeJob Title: Help Desk Call Center SpecialistWe are seeking a highly skilled and customer-focused Help Desk Call Center Specialist to join our team at RCG, Inc. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide inbound and outbound telephone...