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Tech Assistant
2 months ago
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Technologist Aide you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
- Greet, register, collect copays, and verify all patient information. Assist team members by notifying patient arrival. Communicate delays in appointments in a timely fashion and offers rescheduling for timely and effective care of patients;
- Obtain proper insurance/authorizations and patient information, collects signatures and ensures accuracy and completion of necessary documentation.
- Schedules, reschedules or cancels new or current patients, confirms appointments and notifies staff of changes when necessary.
- Ensure that equipment and tools are sterilized in each department before every patient exam.
- Assist technologists with patients
- Demonstrates a high level of competency and ensures team members are safeguarding patient property and Patient Health Information.
- Responsible for safeguarding on-site medications following Company policies, procedures, and any legal requirements and ensures employee adherence to on-site medication policies
- Demonstrates and ensures team members a high level of respect for company property, including any cash and patient financial information on-site or on patient portals.
- Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
- Demonstrates high-level respect for patient boundaries and cultural sensitivities during all interactions, including team members' interactions with one another.
- Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting, and ensures team members adherence to the same expectation.
- Demonstrates and exhibits the behavior that fosters an environment that is nurturing and ensures cooperative and collaborative working relationships.
If You Are:
- Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
- You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
- You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
- High School Diploma
- 1 year of previous medical office experience and intermediate computer skills
- Medical terminology knowledge and recent medical/radiology office work experience is preferred.