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Funeral Assistant

3 months ago

Fort Myers, United States Carriage Services Full time
Job DescriptionJob Description

Funeral Assistant (Ambassador)

At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.

Join our Harvey-Englehardt Funeral Home location as a part time Funeral Assistant in Ft. Myers and surrounding area. We are Lee County’s premier funeral and cremation provider with over 100 years of service to Lee County.

The Funeral Assistant (Ambassador) performs a variety of tasks during the funeral and memorialization process and assists Funeral Directors and other location staff to ensure services run smoothly and that the expectations of our client families and their guests are exceeded, performs transfers of deceased individuals to and from funeral home, assists in crematory operations, general housekeeping activities. Position is not administrative and is not expected to lead to full time employment. re is some heavy lifting in addition to courier activities. Hours are flexible and will include some evenings and weekends.

Compensation: 14.00 to 16.00 per hour

Job Type: Part Time Only

Location: Ft. Myers and Lee County

Qualifications

  • High School Diploma or equivalent.
  • Demonstrated willingness to participate in growing market share through personal community involvement.
  • Ability to communicate effectively with internal and external customers.
  • Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations; and
  • Ability to actively respond to the requests of the client families and their guests.
  • Valid Drivers license
  • Some heavy lifting

Job Duties

  • Greets and directs client families and their guests at the funeral home.
  • Directs visitors to guest book and distributes memorialization materials as needed.
  • Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event.
  • Represents the business in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing duties.
  • Receives and places flowers in chapels or parlors.
  • Ensures refreshments are available to client families and their guests.
  • Ensures that public spaces such as parlors, chapels, and reception/rest areas are prepared prior to scheduled services and visitation
  • Performs transfers of deceased individuals
  • Works some evenings and weekends
  • Courier activities to include driving and transportation documents and supplies.

Physical Requirements and Work Environment

  • The duties associated with this position are generally performed in an indoor office setting; however, some duties may be performed outdoors. Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.
  • Must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Company’s safety procedures, including wearing any personal protective equipment that may be required.
  • Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 100 pounds, and may be required to lift up to 150 pounds.
  • Performance of this position’s duties may also require power reaching, pushing, and pulling.
  • This position’s duties require routine exposure to chemicals and/or blood borne pathogens.
  • Must be able to drive a company vehicle and maintain a good driving record and must be insurable under company vehicle insurance.