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Service IT Specialist

4 months ago

Tonawanda, United States Stark Tech Full time
Job DescriptionJob Description

Advance your career with the Stark Tech team. We'll shape your future together

Stark Tech is a total optimization provider of facilities and energy solutions.

Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation.

What you can expect

We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide:

  • Paid Time Off & Holidays
  • 401(k) with employer match
  • Medical/Dental/Vision insurance
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • HSA employer contribution
  • Life and Disability insurance
  • Wellness Program (participation incentives)
  • Employee Assistance Program
  • Competitive pay
  • Career development

How do you excel in this position

Join our dynamic field service team specializing in BMS, fire, security, and CCTV systems. As a Service IT Specialist, you will play a crucial role in providing top-notch IT support for our field operations, ensuring seamless functionality of workstations, servers, and network systems. This position requires a blend of technical expertise and exceptional customer service skills to support our valued clients and internal projects.

What are we looking for:

  • Associates Degree in Computer Science or related field required.
  • 1-3 years' relevant support desk work experience required.
  • Strong customer service skills and dedication to meeting expectations and requirements of external clients.
  • Proficiency in supporting Microsoft SQL systems required.
  • Demonstrated ability to meet the expectations and requirements of external clients with strong communication and customer service skills.
  • Ability to multi-task, work under pressure and meet deadlines required.

Additional skills preferred but not required

  • Bachelor's degree preferred.
  • Network and hardware administration and troubleshooting ability preferred.

Working with us

Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us.

The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training.



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