Administrative Assistant

4 weeks ago

Missoula, United States Design Air Inc. Full time
Job DescriptionJob Description

Design Air Inc. Missoula MT.

We have been proud to serve the Missoula, and Bitterroot valleys of Montana with the best service and products for over 30 years.

We are locally owned and operated and provide services in repair, maintenance, and installation for HVAC heating and air conditioning for our residential and light commercial customers.

We are currently looking for an Administrative Assistant / Installation Coordinator to join our team

Someone with a passion for serving customers, stellar communications skills, and proven ability to multi-task in high-volume environments. This position is the initial contact to our clients, customers, technicians, and office staff, and plays a vital role through providing administrative support.

Reasons to consider Design Air, Inc. as your company of choice:

  • Stable and growing company with over 30 years of experience serving Missoula area
  • Be a part of a company that is known for providing quality service
  • Continual company paid training

Benefits:

  • Medical insurance with $465 contribution to employee sponsored plan of your choice
  • Aflac insurance options
  • 80 hours of PTO - accrual starts on 1st day of work
  • 6 paid holidays
  • IRA with up to 3% match
  • Paid training
  • Other benefits

Job Title: Service Dispatcher / Schedule Coordinator

Schedule: Monday through Friday, 7:30am to 4:00pm

Pay: $21.00- $25.00 per hour

What you will be doing:

  • Answering incoming customer calls
  • Scheduling day-to-day installations
  • Purchasing / ordering materials needed for installs
  • Creating department job files
  • Contacting customers, subcontractors, and inspectors for scheduling
  • Clear and concise communications with department managers, employees, vendors, and customers, including keeping customers appraised as to company schedule and requested lead-times
  • Maintain customer maintenance agreement database & reports with current information
  • Perform general office tasks and special projects as assigned

Qualifications:

  • 2 + years related experience working in an office, customer service, schedule coordinating, project coordinating, or equivalent combination of education and experience
  • Advanced customer service skills
  • Professional speaking voice as phones are a huge part of the position
  • Highly organized and detail oriented
  • Excellent and interpersonal communication skills
  • Strong experience in MS Outlook, Word, and Excel
  • The ability to type 40 + WPM with accuracy
  • Data entry, filing, and other general office duties
  • Able to cultivate and maintain strong relationships with clients and field staff
  • High school diploma or equivalent
  • Background check & drug screen

Check us out online: www.designairmt.com

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