Customer Sales
3 months ago
We are seeking a dynamic and customer-focused individual to join our team as a Customer Service and Sales Representative (CSSR). As a CSSR, you will be responsible for handling inbound calls, building strong relationships with clients, ensuring client retention, and promoting cross-selling opportunities for all lines of insurance products. This role is crucial in driving sales goals and maintaining high levels of customer satisfaction.
Leads will be provided by the agency owner, offering you a solid foundation to kickstart your sales efforts and maximize your earning potential.
Benefits
Annual Base Salary + Commission
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
- Answering inbound calls
- Building rapport and maintaining strong relationships with clients
- Identifying client needs and recommending appropriate insurance products
- Promoting cross-selling opportunities across all lines of insurance (e.g., property and casualty, life, health)
- Working collaboratively with the sales team to achieve sales targets and objectives
- Maintaining accurate records of client interactions and transactions
**Pursuing and obtaining property and casualty licenses, as well as life and health licenses, if not already possessed, within a specified timeframe after employment begins
Requirements
- Excellent communication skills
- Customer focus
- Sales skills
- Empathy and patience
- Problem-solving abilities
- Attention to detail
- Adaptability
- Goal-oriented mindset
- Ethical conduct
- Team player
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