Field Restoration Tech/CSR/Driver

1 month ago


Memphis, United States CRDN of the Ark-La-Tex Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

CRDN is the leading expert in textile, electronic, art and contents restoration. We restore peace of mind to our customers after they have suffered loss due to a fire, water or wind disaster.

A Restoration Field Service Technician is a professional who specializes in providing restoration services to the contents, textiles, electronics or art that have experienced damage from various sources, such as water, fire, mold, or other disasters and effectively completes a pack out and/or pack back of a home or business.

Job Type - Full-Time


Shift and Schedule - Monday to Friday, 8:00AM till 5:00PM

Job Requirements
  • Must be 18 years of age or older
  • Must have drivers license and be insurable
  • Must be able to lift 50lbs
  • Must be comfortable working in challenging environments following fire, water or wind damage
  • Must enjoy working with others
Qualifications:
Ability to multitask and prioritize in a fast-paced environment.
Excellent time management skills to ensure efficiency
Ability to work independently without supervision
Enthusiastic
Self-motivating
Empathetic
Strong customer service/people skills
Detail oriented
Ability to follow directions
Excellent communication skills both verbal and written
Team focused and drive to succeed

Responsibilities:

Pack Out Receiving Production Restoration - Warehouse Staging Delivery
Travel to the loss Site to properly inventory and sort textiles, electronics, art, and contents by using appropriate technology.
Follows all procedures and guidelines per training protocols.
Communicate and follow verbal instructions from the lead CSR.
Effectively pack out jobs properly while maintaining the integrity of the contents.
Follow written instructions specific to each job.
Ensure that the restoration process meets company standards and customer expectations.
On-Call schedule required for after-hours, weekdays and weekends.
Remain professional around homeowners, adjusters and contractors.

Receiving
o Assist warehouse manager unload contents.
o Organize all contents based on cleaning method.
o Identify and separate for immediate needs.
o Use appropriate technology.
Pack out
o Ensure truck is stocked with materials for the day.
o Perform pack out based on normal flow textiles, electronics, art, contents.
o Follow all procedures to properly inventory, eval, tag and box.
o Take appropriate photos.
o Keep a clean workstation.
Delivery
o Assist warehouse manager load deliveries.
o Transport items to loss site.
o Place furniture in original rooms
o Place boxes unopened in original rooms.
o Protect loss site from damage during delivery.
o Use appropriate technology
Should onsite cleaning be needed, see the job description for hand Restoration Technician.

Benefits:
  • Matching 401k
  • Dental
  • Vision
  • Life insurance
  • Heath Insurance
  • And more



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