Desktop Support Technician

4 weeks ago

Fairfax, United States Thrive Networks Inc Full time
Job DescriptionJob Description

This role will work from Fairfax office 5 days per week

About Us

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job”, but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE

Position Overview

Perform activities associated with implementation, integration and support of computer systems in mission critical response operations environment. Candidate must be capable of installing standalone computer/simple network additions or network installs, wiring install, or support level efforts augmenting the large LAN/WAN projects.

  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with other employees, customers and suppliers.
  • Work effectively as a team contributor on all assignments.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Responsibilities
  • Workstation: unbox equipment; check inventory; set up/Power on; set up default configuration; install hardware; deploy workstations
  • Install OS; test configuration; run diagnostics
  • Configure computers and devices for network
  • Image computer systems
  • Install updates and scripts
  • Run diagnostics, repair and test computer equipment/devices
  • Act as the first level support for customer technology problems and identify root causes, resolve,
  • and monitor technology support requests in a timely, effective, and professional manner
  • Properly escalate and document unresolved queries to the next level of support
  • Regularly maintain internal service ticket and time entry information
Qualifications
  • Some college or equivalent experience; technical coursework
  • Entry level with some prior experience providing technical support in a business environment.
  • Windows OS experience
  • Hands on and practical knowledge of networks and computer systems.
  • Excellent oral and written communications skills with customers and peers; tactful and effective
  • customer communications.
  • Strong team player
  • Ability and willingness to evaluate and learn new technologies and apply them effectively.
  • Previous position with customer service experience.

Powered by JazzHR

smHUqiANfL

  • Desktop Support Technician

    3 weeks ago

    Fairfax, United States AA2IT Full time

    Location: SONIC AUTOMOTIVE. 8439 Lee Highway, Fairfax VA What will the primary day-to-day responsibilities entail for this person? Troubleshooting Dell laptop/desktop PCs. Working with end-users to resolve issues. Providing updates to management as needed. The following is MUST: Field Tech experience client facing/executive customer service. Troubleshooting...

  • Desktop Support Technician

    2 days ago

    Fairfax, United States AA2IT Full time

    Location: SONIC AUTOMOTIVE. 8439 Lee Highway, Fairfax VA What will the primary day-to-day responsibilities entail for this person? Troubleshooting Dell laptop/desktop PCs. Working with end-users to resolve issues. Providing updates to management as needed. The following is MUST: Field Tech experience client facing/executive customer service. Troubleshooting...

  • IT Support Technician

    4 days ago

    Fairfax, United States Great American Restaurants Full time

    Great American Restaurants has an award-winning collection of 14 restaurants and 3 bakeries in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We have been named a Top Workplace by The Washington Post, consistently ranking in the top 5 employers in the area over the last 10 years. The dedication of our people is what sets our...

  • IT Support Technician

    3 days ago

    Fairfax, United States Great American Restaurants Full time

    Great American Restaurants has an award-winning collection of 14 restaurants and 3 bakeries in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We have been named a Top Workplace by The Washington Post, consistently ranking in the top 5 employers in the area over the last 10 years. The dedication of our people is what sets our...

  • Help Desk Support Technician

    2 weeks ago

    Fairfax, United States Gromelski and Associates, Inc. Full time

    Job DescriptionJob DescriptionHelp Desk Support Technician Gromelski and Associates, Inc. (GAI) partners with prime contractors to provide professional services. Key service areas include Engineering Design and Documentation; Software Development and Testing; System Integration, Testing and Evaluation; Lab Management and Field Installation; Integrated...

  • IT Enterprise Desktop Administrator

    2 weeks ago

    Fairfax, United States Inova Health System Full time

    The IT Enterprise Desktop Administrator is responsible for imaging and configuration, per defined standard operating procedures, of systems hardware/software related infrastructure. Completes tasks focused on imaging and the configuration of Windows desktop systems and all associated peripherals such as printers, scanners and e-signature pads. Assists in...

  • IT Enterprise Desktop Administrator

    2 weeks ago

    Fairfax, United States Inova Health System Full time

    The IT Enterprise Desktop Administrator is responsible for imaging and configuration, per defined standard operating procedures, of systems hardware/software related infrastructure. Completes tasks focused on imaging and the configuration of Windows desktop systems and all associated peripherals such as printers, scanners and e-signature pads. Assists in...

  • Desktop Support Technician

    3 weeks ago

    Fairfax, United States Thrive Networks Full time

    This role will work from Fairfax office 5 days per week! About Us Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our...

  • Desktop Support Technician

    2 hours ago

    Fairfax, United States Thrive Networks Inc Full time

    This role will work from Fairfax office 5 days per week! **About Us**: Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst...

  • Technical Supporter

    2 weeks ago

    Fairfax, VA, United States Ted Britt Ford Lincoln Full time

    Ongoing professional training ~ Medical ~ Dental ~ Life, Long Term Disability, Critical Illness, Accident Insurance ~ Legal Shield ~Paid Holiday, Sick and Vacation Time As a member of the Internal Support Center team, a Tier 1 End User Support Technician is responsible for employee issues such as solving usage problems and fulfilling service desk...

  • Desktop Support Technician

    1 week ago

    Fairfax Station, United States Thrive Networks Full time

    This role will work from Fairfax office 5 days per week!About Us Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers....

  • Level III Technician

    2 weeks ago

    Fairfax, United States TeamLogic IT, Fairfax, VA Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationPeople First CultureCompany OverviewIf you have a background and skillset for IT and a determined mindset to overcome any obstacle, youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex...

  • Level III Technician

    7 days ago

    Fairfax, United States TeamLogic IT, Fairfax, VA Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationPeople First CultureCompany OverviewIf you have a background and skillset for IT and a determined mindset to overcome any obstacle, youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex...

  • Level III Technician

    1 week ago

    Fairfax, United States TeamLogic IT, Fairfax, VA Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationPeople First CultureCompany OverviewIf you have a background and skillset for IT and a determined mindset to overcome any obstacle, youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex...

  • IT Support Specialist

    3 days ago

    Fairfax, United States Great American Restaurants Full time

    Great American Restaurants has an award-winning collection of 14 restaurants and 3 bakeries in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We have been named a Top Workplace by The Washington Post, consistently ranking in the top 5 employers in the area over the last 10 years. The dedication of our people is what sets our...

  • IT Support Specialist

    3 days ago

    Fairfax, United States Great American Restaurants Full time

    Great American Restaurants has an award-winning collection of 14 restaurants and 3 bakeries in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We have been named a Top Workplace by The Washington Post, consistently ranking in the top 5 employers in the area over the last 10 years. The dedication of our people is what sets our...

  • IT Technician

    1 week ago

    Fairfax, United States Great American Restaurants Full time

    **Great American Restaurants** has an award-winning collection of 14 restaurants and 3 bakeries in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We have been named a Top Workplace by The Washington Post, consistently ranking in the top 5 employers in the area over the last 10 years. The dedication of our people is what sets our...

  • Support Technician I

    2 days ago

    Fairfax, United States Sensei Enterprises, Inc. Full time

    Sensei Enterprises, Inc. is a growing IT and cybersecurity managed service provider (MSP) looking for a full-time, talented, and customer-oriented IT consultant with varied networking and administration experience who can hit the ground running. This job requires you to assist with the support of small to medium-sized businesses throughout the DC metro area...

  • Electrical Technician

    2 weeks ago

    Fairfax, United States Gromelski and Associates, Inc. Full time

    Job DescriptionJob DescriptionElectrical TechnicianGromelski and Associates, Inc. (GAI) partners with prime contractors to provide professional services. Key service areas include Engineering Design and Documentation; Software Development and Testing; System Integration, Testing and Evaluation; Lab Management and Field Installation; Integrated Logistics...

  • Electrical Technician

    6 days ago

    Fairfax, United States Gromelski and Associates, Inc. Full time

    Job DescriptionJob DescriptionElectrical TechnicianGromelski and Associates, Inc. (GAI) partners with prime contractors to provide professional services. Key service areas include Engineering Design and Documentation; Software Development and Testing; System Integration, Testing and Evaluation; Lab Management and Field Installation; Integrated Logistics...